Homecare Referral Coordinator

Join (KWA) Korean Womens Association as a Full-Time Homecare Referral Coordinator in Lakewood WA and become a vital part of a team dedicated to effective case management. Apply

In this onsite position you will be at the forefront of referral management leveraging your experience in screening & assessment to improve conversion rates and customer service. Collaborating with others in a flexible and professional environment you will utilize WellSky and CRM tools to enhance reporting & analytics.

With a pay range of $22.00-$24.00 per hour this role offers competitive compensation for those who are skilled in administrative support and have a passion for making a difference. Exciting opportunities await you in this engaging relaxed workplace.

You will have benefits such as Medical Dental Vision 401(k) Life Insurance Competitive Salary Paid Time Off Paid Training Medical/Vision/Dental/Life Insurance Paid time off 11 Paid Holidays and 401 (k) after 1 year. Take this chance to advance your career and make a meaningful impact in the lives of those you serve.

Korean Womens Association: Who We Are

KWA Home Care is non profit multicultural social service agency providing multi-cultural multi-lingual human services through education socialization advocacy and support. Serving communities since 1972.

Your role as a Homecare Referral Coordinator

As a Homecare Referral Coordinator at the Korean Womens Association you will play a crucial role in the centralized intake tracking and follow-up of all homecare referrals received from diverse sources. Your responsibilities will include ensuring timely professional and coordinated responses to both referral sources and prospective clients which directly contributes to increasing conversion rates and improving service access. This position demands meticulous attention to detail as you will be responsible for maintaining accurate and comprehensive records of all referral activity. Collaboration with regional teams is essential to ensure that no opportunity is missed allowing us to enhance patient/client advocacy and streamline case management processes effectively. Your commitment to customer service and your empathetic nature will make a significant impact in this vital role.

Requirements for this Homecare Referral Coordinator job

To thrive as a Homecare Referral Coordinator at the Korean Womens Association you will need a robust skill set tailored to the nuances of the healthcare and homecare landscape. Experience with homecare referral systems and homecare contracting specific to Washington State is essential for navigating the complexities of service delivery. A solid understanding of Long-Term Services and Supports (LTSS) and community-based care programs will enhance your ability to provide efficient case management and intake coordination. An associate degree in healthcare administration or social services is required with a bachelors degree preferred to deepen your expertise in this field. Additionally two years of experience in healthcare homecare or case management intake coordination will equip you with the problem-solving skills necessary to respond effectively to referrals ensuring that clients receive the quality care they deserve. Apply empathetic nature and commitment to customer service will be integral to your success in this role.

Knowledge and skills required for the position are:

• Experience with homecare referral systems and homecare contracting in Washington State. Knowledge of Long-Term Services and Supports (LTSS) and community-based care programs. Associate degree in healthcare administration social services
• or related field; Bachelors preferred. Two (2) years of experience in healthcare or homecare
• or case management intake coordination preferred

Join us!

If you think this part-time job is a fit for what you are looking for applying is a snap - just follow the instructions on this page. Good luck! Apply homecare referral coordinator home health referral coordinator intake coordinator referral management Wellsky/CRM conversion rates case management coordinator customer service patient/client advocacy reporting & analytics screening and assessment VA- Medicaid-Hospital Work administrative support centralized intake and tracking referral-to- conversion rate homecare services healthcare services home care health care applicant tracking systems tracking and data base management digital data exchange electronic health records (EHR)/EMR Integration workflow automation patient access representative interoperability health systems data integrity and management referral tracking and reporting senior care/aging in place respite care memory care Alzheimers/Dementia private duty nursing system navigator and patient advocate relationship management bilingual and cultural competency in home care services home health agencies near me coordination care prior authorization prior authorization management activities of daily living documentation integrity smart scheduling telehealth coordination patient access coordinator care transition coordinator home health navigator Lakewood Tacoma Puyallup South Hill Fircrest University Place Bonney Lake Parkland JBLM Lewis McCord Dupont Spanaway Sumner Edgewood Milton Federal Way Hillcrest Gig Harbor Bremerton Silverdale Port Orchard Auburn Kent Des Moines Burien Enumclaw Roy

Required Experience:

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