Commis au service et à la facturation (Bilingue) [contrat de 6 mois] Service and Billing Clerk (Bilingual) [6-month contract]
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Job Location:
Yearly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Value Proposition
As a leading partner in healthcare Medline Canadas sole purpose is Together Improving Care this means being deeply committed to the health and well-being of our customers employees partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians coast-to-coast.
Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission we offer one of the most competitive and engaging employee experience programs in Canada which includes:
Collaborative work environment with highly engaged employees
Annual Employee Appreciation Week
Career growth and training programs
Open communication with Senior Leaders
Employee referral program
Recognition programs
Social activities
And much more
Job Description Summary
The Service and Billing Clerk supports daily operations in the Service department by scheduling and dispatching Service Technicians to dental offices. They also support the Field Technicians with billing and warranty matters.Le commis au service et à la facturation soutient les opérations quotidiennes du département Service en planifiant et en envoyant les techniciens de service dans les cabinets dentaires. Il/Elle soutient également les techniciens sur le terrain pour les questions de facturation et de garantie.
Job Description
Supports the billing and warranty process by:
- Efficiently processing warranty parts returns to minimize financial loss
- Assisting Technicians with related procedures and processes
- Monitoring and charting work order submissions
- Supporting and acting as backup for all other areas of Sinclair Parts and Service
- Ensuring a safe work environment by understanding and following safety procedures and reporting injuries or unsafe acts
- Assisting with Biolase billing and warranty returns
- Performing other duties as assigned
Provides customer service to clients and Service Technicians by:
- Entering work orders into the system
- Billing monthly maintenance contracts
- Handling service issues by phone and email
- Dispatching emergency service calls to Service Technicians
Education and Experience:
- 23 years of office administration experience
- Proficient in Microsoft Office (Excel and Outlook in particular)
Key Competencies:
- Strong verbal and written communication skills
- Intermediate knowledge of Word and Excel
- Good keyboard typing skills
- Friendly personality and excellent phone etiquette
- Highly motivated team player
- Attention to detail and time management skills
- Strong ability to manage priorities and multitask
- Exceptional organizational skills to achieve quality results
- Ability to work independently take initiative and be self-directed
Soutient le processus de facturation et de garantie en :
- Traitement efficace des retours de pièces sous garantie afin de minimiser les pertes financières
- Assistance aux techniciens pour les procédures et processus connexes
- Suivi et enregistrement des soumissions dordres de travail
- Soutien et remplacement dans tous les autres domaines de Sinclair Pièces et Service
- Garantie dun environnement de travail sécuritaire en comprenant et en respectant les procédures de sécurité et en signalant les blessures ou les actes dangereux
- Assistance pour la facturation et les retours sous garantie Biolase
- Exécution dautres tâches selon les besoins
Fournit un service à la clientèle aux clients et aux techniciens de service en :
- Saisie des ordres de travail dans le système
- Facturation des contrats dentretien mensuels
- Gestion des problèmes de service par téléphone et par courriel
- Dispatch des appels de service durgence aux techniciens
Formation et expérience :
- 2 à 3 ans dexpérience en administration de bureau
- Maîtrise de Microsoft Office (Excel et Outlook en particulier)
Compétences clés :
- Excellentes compétences en communication orale et écrite
- Connaissance intermédiaire de Word et Excel
- Bonne vitesse de frappe au clavier
- Personnalité agréable et excellente étiquette téléphonique
- Esprit déquipe très motivé
- Souci du détail et compétences en gestion du temps
- Forte capacité à gérer les priorités et à effectuer plusieurs tâches à la fois
- Compétences organisationnelles exceptionnelles pour obtenir des résultats de qualité
- Capacité à travailler de manière autonome à prendre des initiatives et à être autodirigé
The anticipated salary range for this position:
$41000.00 - $61400.00 AnnualEnglish is required due to the scope of the role.
This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.
Medline Canada Corporation is proud to be an equal opportunity employer.
About Medline Canada
Medline Canada stands at the forefront of healthcare providing expertise and a breadth of solutions for every care setting. With 550 employees including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast Medline Canada is proud to serve the entire continuum of care.
Our Commitment to Diversity and Inclusivity
Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized including First Nations Metis and Inuit peoples Indigenous peoples of North America racialized persons/persons of colour and those who identify as women persons with disabilities and LGBTQ persons.
Our commitment to Accessibility
Medline Canada is committed to the principles of accessibility in Canada. We endeavor to make our recruitment assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process please contact
All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.
Key Skills
- Accounting Software
- Typing
- Accounts Receivable
- Data Entry
- Dealership Experience
- Math
- QuickBooks
- Accounting
- Office Experience
- 10 Key Calculator
- Medical Billing
- CPT Coding
