Social Services Program Specialist I

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Department ofHealth and Human Services (DHHS)

Opening Date:December 31 2025

Closing Date:January 14 2026

Job Class Code: 5092

Grade:22

Salary:$47652.80 - $66497.60 per year*

*This is inclusive of a 1.00% recruitment and retention stipend

Position Number: 02000-0461

Location: Sanford

The Department of Health and Human Services Division of Support Enforcement and Recovery (DSER) is seeking to fill a Social Services Program Specialist I position in Sanford Maine.

Core Responsibilities:

This is professional services work in responding to customer service inquiries; facilitating all aspects of statewide training within the Division of Support Enforcement & Recovery (DSER); assisting with internal audits and evaluations; and conducting outreach to educate the community on this role you will apply critical thinking and develop strong working relationships to identify problems in order to collaboratively develop strategies to assist in successful resolutions with District office staff. Job duties include but are not limited to:

o Responding to inquiries verbally and in writing

o Creating facilitating and tracking staff training

o Assisting with program self-assessment and data reliability audits

o Conducting outreach projects

o Managing DSER SharePoint and resources

o Special projects as assigned

Minimum Qualifications:

Six (6) years of education and/or professional experience in social services casework social services program development/delivery or social services related fiscal/budget administration/analysis work.

Preferred candidates will also have:

Professional/paraprofessional experience in performing compliance and/or financial audits and performing legal financial or fraud investigation work

In addition preference will be given to candidates with two (2) or more years of experience as a State of Maine Human Services Enforcement Agent.

Note: Applicants are subject to pre-employment screening including verification of minimum qualifications application information employment history and references. Selected candidates must have a successfully completed fingerprint-based criminal history record check on file and conducted every 5 years to ensure continued suitability for this position.

Please address the following supplemental questions in order to be evaluated properly:

Explain your experience with creating and delivering training.

Describe your knowledge skill and experience with computer applications and programs.

You will be required to train individuals with varied education skills and learning styles. How will these factors dictate your approach to training Please describe the process you would use to discern a trainees learning style and proficiency and how you would adapt your approach to maximize your efficacy.

Thinking about applying

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If youre currently reading this and hesitating to apply for that reason we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health safety resilience and opportunity for Maine people. The Department provides health and social services to approximately a third of the States population including children families older Mainers and individuals with disabilities mental illness and substance use disorders. The Department also promotes public health operates two state psychiatric hospitals and provides oversight to health care providers.

DSERs responsibilities include establishing paternity locating parents establishing and enforcing child support orders and representing the Departments interest in the Maine District Court and the Family Division of the Maine District Court in matters pertaining to child support. This position requires occasional State-wide travel.

Application Information:

For additional information about this position please contact Brian McCarthy at or by e-mail at

Please submit all documents or files in PDF or Word format.

To request a paper application please contact Mandy Hernandez at

Benefits of working for the State of Maine:

No matter where you work across Maine state government you find employees who embody our state mottoDirigo or I leadas they provide essential services to Mainers every day. We believe in supporting our workforces health and wellbeing with a valuable total compensation package including:

• Work-Life Fit Rest is essential. Take time for yourself using13 paid holidays 12 days of sick leave and3 weeks of vacation leaveannually. Vacation leave accrual increases with years of service and overtime-exempt employees receive personal leave.
• Health Insurance Coverage The State of Maine pays85%-100%of employee-only premiums ($12845.82 - $15112.76 annual value) depending on salary. Use this chart to find thepremium costsfor you and your family including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.
• Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan The State contributes the equivalent of 14.11% of the employees pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a childincluding fathers and adoptive parentsreceivesix weeks of fully paid parental leave. Additional unpaid leave may also be available under theFamily and Medical Leave Act.

State employees are eligible for anextensive and highly competitive benefits package covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated foranything less than full-time.

Theres a job and then theres purposeful transformative work. Our aim is to create a workplace where you can learn grow and continuously refine your skills. Applicants demonstrate job requirements in differing ways and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and our process ensures an inclusive environment to applicants of all backgrounds including diverse race color sex sexual orientation or gender identity physical or mental disability religion age ancestry national origin familial status or genetics.

If youre looking for a great next step and want to feel good about what you do wed love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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If you are unable to complete the online application please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.