Senior Business Architect

Job Description

• Lead and execute end-to-end discovery and research efforts including planning execution synthesis and insight delivery.
• Design and facilitate workshops stakeholder alignment sessions 1:1 interviews and group input sessions with internal and external participants.
• Apply design-thinking frameworks tools and methodologies to uncover user needs business opportunities and technology considerations.
• Conduct and synthesize qualitative and quantitative research identifying themes patterns and insights across multiple data sources.
• Translate research findings into clear actionable recommendations that inform strategy experience design and solution definition.
• Develop and validate current-state and future-state artifacts such as journey maps service blueprints user flows and experience models.
• Partner closely with cross-functional teamsincluding product design technology and business stakeholdersto ensure alignment and shared understanding.
• Communicate research insights effectively through presentations written documentation and visual artifacts tailored to varying leadership audiences.
• Support multiple concurrent initiatives balancing priorities while maintaining high quality and consistency of research outputs.

• Experience working in B2B franchise and/or multichannel distribution or go-to-market environments.
• Background in agency or consulting settings supporting multiple clients or workstreams simultaneously.
• Familiarity with research design and productivity tools such as Qualtrics Marvin Jira/Confluence Figma/FigJam Power BI and Microsoft Office (including Copilot AI).
• Strong self-directed project planning and management skills with the ability to operate independently while aligning to broader programs or portfolios.
• Proven ability to lead and influence in highly collaborative matrixed environments without direct authority.

In some cases LRS Consulting uses generative artificial intelligence (AI) in support of our hiring processes. LRS takes steps to ensure the use of AI does not result in discrimination based on protected class(es). AI may be used in the hiring process solely in support of the assessment of candidate qualifications. All decisions in the hiring process are made by LRS employees. If AI will be used in the hiring process for the position for which you are applying you will be notified and will have the opportunity to opt out. Please contact with any questions.