Child Protective Services Case Aide

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Department ofHealth and Human Services (DHHS)

Opening Date:January 5 2026

Closing Date:January 16 2026

Job Class Code:5074

Grade:18 (Pro/Tech)

Salary:$20.73 $26.48 per hour*

*Employees in this classification begin at step 3 of the pay scale

Position Numbers:0

Location:Portland

Core Responsibilities:

As a Child Protective Services Case Aide you will play a vital role in the support and reunification of families served by the Office of Child and Family Services Child Welfare division. You will:

Supervise visits between children and their parents sit with children in hotel and hospital placement and transport clients for various visits and appointments

Make referrals to connect children parents and family members with needed services

Enter documentation into the Child Welfare information system Katahdin

Maintain legal records and serve court paperwork

A successful candidate will have strong interpersonal skills organizational and computer skills. This position is part of a team dynamic thats main objective is to assist inform and interact with the public. Your work will include significant travel within areas served by the local district office and will include occasional mandatory overtime.

Minimum Qualifications:

Training education or experience in office and client support work that demonstrates 1) competency in applying a proficient knowledge of the principles and practices in assisting management with policies and procedures and 2) the ability to use independent judgment initiative and decision-making on complex administrative and direct service activities.

This position requires the possession of a valid Class C Maine Motor Vehicle Operators License.

Preference will be extended to candidate possessing the following skills/experience:

experience working directly with children and families in a social services setting.

in the use of standard work-place applications (MS Word EXCEL Outlook etc.).

Thinking about applying

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If youre currently reading this and hesitating to apply for that reason we encourage you to go for it! Let us know how your experience and passion set you apart.

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health safety resilience and opportunity for Maine people. The Department provides health and social services to approximately a third of the States population including children families older Mainers and individuals with disabilities mental illness and substance use disorders. The Department also promotes public health operates two state psychiatric hospitals and provides oversight to health care providers.

The Office of Child & Family Services (OCFS) within DHHS is responsible for ensuring the safety permanency and well-being of children and families through community networks local resources and life-long family connections throughout Maine.

Application Information:

For additional information about this position please contact Michelle Freeman CPS Supervisor at or Tiffany Delisle CPS Supervisor at .

To apply please upload a recent resume (if available) and cover letter addressing each of the two competency areas identified in the above section.

Please submit all documents or files in PDF or Word format.

To request a paper application please contact

Benefits of working for the State of Maine:

No matter where you work across Maine state government you find employees who embody our state mottoDirigo or I leadas they provide essential services to Mainers every day. We believe in supporting our workforces health and wellbeing with a valuable total compensation package including:

• Work-Life Fit Rest is essential. Take time for yourself using13 paid holidays 12 days of sick leave and3 weeks of vacation leaveannually. Vacation leave accrual increases with years of service and overtime-exempt employees receive personal leave.
• Health Insurance Coverage The State of Maine pays85%-100%of employee-only premiums ($12845.82 - $15112.76 annual value) depending on salary. Use this chart to find thepremium costsfor you and your family including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.
• Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan The State contributes the equivalent of 14.11% of the employees pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a childincluding fathers and adoptive parentsreceivesix weeks of fully paid parental leave. Additional unpaid leave may also be available under theFamily and Medical Leave Act.

State employees are eligible for anextensive and highly competitive benefits package covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated foranything less than full-time.

Theres a job and then theres purposeful transformative work. Our aim is to create a workplace where you can learn grow and continuously refine your skills. Applicants demonstrate job requirements in differing ways and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and our process ensures an inclusive environment to applicants of all backgrounds including diverse race color sex sexual orientation or gender identity physical or mental disability religion age ancestry national origin familial status or genetics.

If youre looking for a great next step and want to feel good about what you do wed love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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If you are unable to complete the online application please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.