WALK IN DRIVE IT Support Executive 9th Jan 2026

WALK IN DRIVE - IT Support Executive
Work Location - Thane Office
Interview Location - 3rd Floor Narayani BuildingAmbabai Compound Off Aarey RoadGoregaon (W)
Mumbai Pin Code: 400 104
Experience - 1-4 Years
Qualification - Any Graduate
Date - 9th Jan 2026


About Rentokil Initial Hygiene

Rentokil Initial Hygiene part of the Rentokil Initial group operates in 90 countries delivering trusted science-backed hygiene solutions for over 120 years. Initial Hygiene offers the widest range of washroom hygiene services including providing and maintaining products such as air fresheners sanitisers feminine hygiene units hand dryers soap dispensers floor protection mats and scenting solutions.

For more details:

About the Role:

The Senior Executive will be responsible for managing IT infrastructure ensuring high system uptime and maintaining ITGC compliance across the region. The role includes device refresh technical support application uptime and driving safety and sustainability initiatives.

The incumbent will report to the Senior Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

Ensure IT General Controls (ITGC) compliance across all systems.

Compliance (as per the target) on the remediation dashboard for Windows/Chrome end users

Endpoint Protection Encryption and Patching

Oversee operations upgrades preventive maintenance and proactive support of IT infrastructure to maintain uptime

Provide timely support across all enterprise applications including iCABS Citrix Navision SCP DSP and Lead Tracker

Support branch-level UPS/Inverter installations and maintain existing CCTV systems Pan IndiaKnowledge of Windows and Chrome OS is a must; should be able to troubleshoot

laptopsdesktops chromebook chromebox firewall routerprinter etc.

Troubleshooting problems related to PC Printers/Scanner Local Area Network Mail

To work on adhoc projects as per the business requirements.

Acts as a focal point for all IT-related needs & queries for the branches.

Good knowledge of video conferencing Hangout meet google drive etc.

To resolve queries as and when required by providing assistance as per defined SLAs.

Service level agreement vendor management incident management problem management and asset management.

Maintain installed PCs networks telephone systems and peripherals with routine maintenance.

Shall be flexible to report / work and handle multiple offices.

Providing assistance on Windows & chrome OS setting up Network Printer/Scanner

Key Result Areas:

Maintain IT infrastructure uptime

Ensure ITGC compliance targets

Resolve tickets within SLA

Support application performance SLA

Ensure network uptime

Complete key technical trainings

Drive certified e-waste disposal

Shall be able to work on adhoc projects as per the business requirements independently.

Individual point of contact for IT for assigned region branches.

Resolving queries by providing quick assistance.

Ability to do root cause analysis and propose solutions from their knowledge and Internet

Competencies (Skills essential to the role):

Technical Proficiency

Problem Solving

Compliance Awareness

Communication & Collaboration

Customer focus

Ability to meet timelines

Ability to do root cause analysis and propose solutions

Educational Qualification / Other Requirement:

Graduate in Information Technology Computer Science or related field

15 years of experience in IT support and infrastructure management

Knowledge of Google Suite is required.

Strong working knowledge of Windows Chromebooks networking and endpoint security

Familiarity with ITGC compliance patching encryption and device management tools

Interested candidates can share resume on below mentioned email