Head of Nationwide Services

54 reasons is proud to play a pivotal role in championing a child-rightsbased approach ensuring childrens voices experiences and strengths are central to all aspects of our nationwide services delivery.

The Head of Nationwide Services is a newly created role combining program management and more broadly ensuring operational excellence within all 54 reasons services.In this incredible opportunity you will beresponsible for leading our people to deliver high quality nationwide services to children young people carers victim survivors and service providers. This will include but not be limited to the 54 reasons/Telstra Health partnership which covers the 1800RESPECT and Leaving Violence Programs.

54 reasons is Australias leading child rights organisation no ordinary not-for-profit. Proudly part of the Save the Children Australia Group and global movement were here to make sure that children and young people have their rights met and thrive in all their diversity.

With the childs voice at the centre we provide quality services to children and their caregivers in every state and territory and across regions remote areas and capital cities. From our programs to our support services - this is the place to realise your purpose.

A place to make a difference:

In this full time permanent role youll work as a part of our 54 reasons Senior Management Team and lead the Nationwide Services team to help us create lasting change for children everywhere. Ideally the role is based in Melbourne but wed be happy to chat with any interested candidates located elsewhere.

You will make a difference by:

• Leading the team/s to implement and deliver high quality and impactful programs with operational excellence strong client outcomes and broader community impact at their core
• Engaging with internal and external stakeholders expanding SCAs external profile and delivery partnerships and identifying growth opportunities
• Leading the planning process for our two-year strategic uplift in technology
• Taking the lead on enterprise-wide projects innovation activities and improvement initiatives
• Implementing the nationwide operational teams annual plan in-line with the 54 reasons Strategy and Business Plan

A place to feel valued:

Your expertise in operational leadership and experience in developing high performing teams will be invaluable. Youre a skilled communicator and relationship-builder able to navigate complex internal and external dynamics. Youre self-organised proactive and committed to continuous learning and improvement.

This role requires:

• Senior leadership experience operating within complex environments
• Demonstrated experience in designing and implementing scalable tech-enabled robust systems and operational infrastructure that can support growth across multiple states and territories
• Strong leadership skills to motivate and guide a high performing team to achieve collective goals program and client outcomes
• Senior leadership experience preferred in implementing telephony or online support services at scale to people experiencing vulnerability
• Minimum Bachelors degree in a relevant field

A place to belong:

At 54 reasons we invest in the development and wellbeing of our people. Our workforce is approximately 600 people strong and proudly diverse whether in race ethnicity gender age disability sexuality cultures and beliefs.

It takes all types of people to do the challenging work we do. We are diverse personalities backgrounds and talents embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation and offer a range of rewards for your effort including:

• Opportunity to work on additional projects to enable you to stretch and feel connected to programs in a different way
• Individual learning plans to support your career development
• Full salary packaging benefits use this link to see how much this benefit could mean to you!
• Extra leave including ceremonial leave to ensure youre able to perform at your best
• Support for workplace wellness including access to our free confidential Employee Wellbeing Program
• Celebrate and feel supported in your diversity. We have a highly inclusive culture and diverse workforce reflecting the communities we serve allowing you to bring your whole self to work (if thats what you want)!

Follow this link for the full list of our employee benefits.

Does this sound like the place for you

Wed love to hear from you. Submit your (short) Cover Letter and Resume below.

We strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

Applications Close: Tuesday 27 January 2026. Applications will be reviewed on a rolling basis as they come in so dont delay in applying!

Position Description: Head of Nationwide Services

For more information about this position please contact Vicki Mau on or for more information about a career at Save visitour Careers Page.

We have tested our application process with diverse groups in mind with the intent to ensure its straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didnt quite hit the mark for you please let us know at . Were dedicated to ensuring Save the Children Australia is a place where everyone can feel supported no matter your race ethnicity gender age disability sexuality neurodiversity culture and beliefs.

Save the Children Australia is a child-safe employees are required to undergo a National Police Check a Working with Children Check and sign our Child Safeguarding Policy and Code of Conduct. We also support theInter-Agency Misconduct Disclosure Scheme.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups consistent with our obligations under OH&S legislation.

If you are having any issues with uploading your application for this role please contact for further support.