Group & Events Sales Manager

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming manual work that gets in the way of real work our tools automate everything from travel bookings to expenses invoice processing and more. By eliminating this shadow work that wastes hours erodes morale and saps innovation were on a mission to power real work with real impact.

Were trusted by more than 10000 companies worldwide including Wise On Running Breitling and Fabletics and were tackling the 7 hours of lost productivity per employee each week a $1.7 trillion problem.

Founded in 2015 Perk has grown into a global company of more than 1800 people across 12 offices globally with headquarters in London and Boston. We combine innovation control and simplicity to transform how businesses work and how people feel at work.

At Perk were driven by our values like being an owner delivering a 7-star experience and working as one team. We value curiosity purpose and mindset not just knowledge to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries representing over 70 countries. If youre excited about having a real impact and shaping how millions of people experience work wed love you on the team.

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The Role

Our dedicated in-house MICE (meetings incentives conferences and events team) team works closely with our customers so their group travel and event needs go off without a hitch by ensuring necessary airfare and hotels are booked to meet each customers unique needs. They also negotiate and secure the best rates to save customers time and money.

Were hiring a US-based Group & Events Sales Manager to serve as primary support for our global customer base with a focus on our North American customers. Youll be responsible for working with customers on small to medium size group and MICE requests while also partnering with Sales and Account Management to highlight the value of the MICE team to customers and sell the add-on service.

We are looking for people with an interest in travel but more importantly committed to providing a 7 star customer experience to our amazing customers. We want to grow our current MICE team with brilliant people who are passionate about working in a collaborative environment and who want to make a difference.

What will you be doing

• Putting together RPFs for a global portfolio of customers and managing the process from proposal to negotiation terms including site inspections (as relevant and appropriate)

• Working closely with the wider sales organization at TravelPerk to increase client awareness of our new MICE offering by joining discovery calls and aiming to increase the volume of opportunities generated especially with the AM teams.

• Coordinating operational process with the cross-collaboration of the wider TravelPerk teams as appropriate and based on customers requirements overseeing set-up of arrangements.

• Dealing with phone calls and email requests/queries from existing and potential new customers in a timely manner

• Providing all TravelPerk customers with suitable options and recommendations of the best way to meet their event or group accommodation requirements

• Proactively maintaining relationships with TravelPerk customers at all times and uncovering future opportunities

• Problem-solving and anticipating customers needs in order to provide the appropriate customer service throughout the entire process

• Processing responses to clients in a timely manner and within the agreed MICE service level agreements

• Acting in accordance with all Company Quality Standard and Procedures

• Actively getting involved in the process operated by the company and making suggestions on possible improvements

• Being part of the global MICE team and actively help and assist colleagues as needed

• Maximizing on every opportunity generating additional revenue streams for North America and across all other regions to support achieving overall revenue targets and drive profitability

What will you need to succeed

• Previous sales experience working in a venue sourcing / meetings & events team

• Great communication strong organization skills and comfort working to tight deadlines and under pressure

• Problem solving attitude with ability to deliver quality work when working under pressure or tight deadlines

• A friendly and professional telephone manner

• Confident in negotiating rates with suppliers over the phone and via email

• Great time management able to prioritize and multitask

• A positive flexible attitude and a great team player

Bonus points for:

• Experience working with MICE venue searching tools such as Cvent

• Good knowledge of event venues/hotels and destinations worldwide

• GDS Amadeus certified; Proficient level including experience with manual ticket reissuing

What do we offer

• Competitive compensation including equity in Perk

• Generous vacation days so you can rest and recharge

• Comprehensive benefit plans covering medical dental vision life and disability with coverage from your start date

• Financial benefits like 401k or Roth with company matching and HSA or FSA plan

• Subscription to Wellhub the gym benefit

• Family services that include adoption benefits and paid parental leave from 12 to 16 weeks

• Global presence and hybrid working style

• Unforgettable TravelPerk events including travel to one of our hubs

• Learning and professional development opportunities

• iFeel - a mental health support tool with access to therapists year round

• Exponential growth opportunities

• 16 paid hours per year to volunteer for a cause of your choice

• Work from anywhere allowance of 20 working days per year

Compensation:

Compensation for this role is a combination of salary commissions and stock options. The base salary is $66000 and the total on-target-earnings (base commission) are $. The commission structure will be tied to the achievement of revenue & retention targets.

How We Work

At Perk we take an IRL-first approach to work where our team works together in-person 3 days a week. As such this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity productivity creativity and ultimately making us a great place to work.

For certain roles we can help with relocation from anywhere in the world English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

Perk is a global company with a diverse customer base and we want to make sure the people behind our product reflect that. Were an equal opportunity employer which means youre welcome at Perk regardless of how you look where youre from or anything else that makes you well you.

Protect Yourself from Recruitment Scams

All official communication from Perk will always come from email addresses ending in @ or @ our verified social media channels or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment training or fees request sensitive personal information such as bank details early in the process or communicate through unofficial apps like WhatsApp Telegram or Signal. If you receive a message claiming to be from Perk that seems suspicious please do not respond. Forward it to and we will confirm whether it is legitimate.

Required Experience:

Manager