Night Auditor
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Job Location:
Mississauga - Canada
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
What We Are Looking For
- Previous experience in hospitality front desk or a customer-focused service environment preferred
- Strong attention to detail and accuracy particularly with financial and audit-related tasks
- Excellent communication and interpersonal skills
- Ability to work independently during overnight hours while remaining proactive and accountable
- Strong organizational and time-management skills
- Professional appearance and grooming standards aligned with Hilton brand expectations
- Basic to intermediate computer proficiency
- Flexibility to work overnight shifts weekends and holidays as required
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
ACCESSIBILITY Hilton Hotels and Resorts are committed to providing equality of services access to facilities for all our guests. For more information on this hotels Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at or callAODA.
About Hilton
At Hilton we are passionate about delivering exceptional guest experiences every day. Our Team Members are at the heart of everything we do and we pride ourselves on creating a welcoming inclusive and service-driven environment where people can thrive.
Position Summary
The Part-Time Night Auditor plays a critical role in ensuring the smooth overnight operation of the hotel. This position is responsible for front desk guest services during overnight hours while completing daily audit procedures accurately and efficiently. The ideal candidate is detail-oriented calm under pressure and confident working independently in a fast-paced hospitality environment.
This is a part-time overnight position typically scheduled for two (2) overnight shifts per week. Flexibility to work weekends and holidays is required and some weeks may require availability for additional shifts based on operational needs.
Key Responsibilities
- Deliver exceptional guest service at all times ensuring a professional and welcoming experience during overnight hours
- Perform guest check-in and check-out procedures accurately and efficiently
- Complete all nightly audit functions including balancing daily transactions and closing the business day in accordance with Hilton brand standards
- Reconcile room charges payments and revenue reports with a high level of accuracy
- Process payments handle cash credit cards and foreign currency in compliance with hotel credit and cash-handling policies
- Maintain thorough knowledge of hotel room categories rates packages promotions and on-property services
- Respond promptly and effectively to guest inquiries concerns and requests resolving issues independently when possible
- Communicate relevant guest feedback incidents or operational concerns to management and other departments as required
- Monitor hotel security during overnight hours following all safety fire and emergency procedures
- Use property management systems (e.g. OnQ) and front office systems accurately and confidently
- Support other departments during overnight operations as needed
- Adhere to all Hilton brand standards policies and procedures
- Perform other duties as assigned by management
EOE/AA/Disabled/Veterans
Required Experience:
IC
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Guest Relations Experience
- Math
- Windows
- Facilities Management
- Night Audit
- Front Desk
- Guest Services
- Phone Etiquette
- Word Processing
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
