To efficiently & proactively support the team lead in all aspects of cash management; provision of steady supply of ATM fit notes to branches mop up and deposit of excess cash from branches and deposit at CBN. Stand as a ready back up to take up responsibilities of the team lead in his absence.
- Compliance and improvement on turn- around times (TAT) on delivery of cash and report.
- Provide accurate data of daily cash shortages activities.
- Improved customer service and satisfaction levels as per customer survey results.
- Reduction of costs and increased productivity.
- Quality cash are sufficiently provide to the branches and ATM.
- Reduction of costs and increased output.
- Identifies and assesses the risks in existing processes and make recommendations to the centre for enhanced risk/loss management.
- Liaise with the branches to ensure that shortages recorded from their daily evacuation (a potential loss to the Bank) are eliminated or reduced to the barest minimum.
Qualifications :
- BSc in Social Science or related field.
Experience:
- 1-2 years Experience in Operations.
- Comprehensive knowledge of banking transaction processes relevant to products and services offered to customers.
- 1-2years experience in leading and maintaining relationship
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Examining Information
- Exploring Possibilities
- Following Procedures
- Generating Ideas
- Making Decisions
- Managing Tasks
- Producing Output
- Providing Insights
- Understanding People
- Upholding Standards
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)
Remote Work :
No
Employment Type :
Full-time
To efficiently & proactively support the team lead in all aspects of cash management; provision of steady supply of ATM fit notes to branches mop up and deposit of excess cash from branches and deposit at CBN. Stand as a ready back up to take up responsibilities of the team lead in his absence.Comp...
To efficiently & proactively support the team lead in all aspects of cash management; provision of steady supply of ATM fit notes to branches mop up and deposit of excess cash from branches and deposit at CBN. Stand as a ready back up to take up responsibilities of the team lead in his absence.
- Compliance and improvement on turn- around times (TAT) on delivery of cash and report.
- Provide accurate data of daily cash shortages activities.
- Improved customer service and satisfaction levels as per customer survey results.
- Reduction of costs and increased productivity.
- Quality cash are sufficiently provide to the branches and ATM.
- Reduction of costs and increased output.
- Identifies and assesses the risks in existing processes and make recommendations to the centre for enhanced risk/loss management.
- Liaise with the branches to ensure that shortages recorded from their daily evacuation (a potential loss to the Bank) are eliminated or reduced to the barest minimum.
Qualifications :
- BSc in Social Science or related field.
Experience:
- 1-2 years Experience in Operations.
- Comprehensive knowledge of banking transaction processes relevant to products and services offered to customers.
- 1-2years experience in leading and maintaining relationship
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Examining Information
- Exploring Possibilities
- Following Procedures
- Generating Ideas
- Making Decisions
- Managing Tasks
- Producing Output
- Providing Insights
- Understanding People
- Upholding Standards
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)
Remote Work :
No
Employment Type :
Full-time
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