Operations Manager

Saint Paul, MN - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

Establishes and maintains good relations with residents prospective residents and vendors

Maintains controls over Accounts Receivable.

Maintains current and complete property management software information. Inputs daily activities such as move-ins and move-outs notices to vacate resident transfers lease renewals lease changes household and occupant demographics search tag information application approval/rejections cancellations etc.

Administers the lease renewal program.

Generates and delivers general correspondences to residents vendors and prospective residents such as lease violations certificates of insurance updates application rejection letters etc.

Inspects condition of move-outs in a timely manner in order to document charges prior to refunding security deposits.

Generates security deposit refunds or reimbursements: calculates the interest on the security deposit assess charges; inputs information into the property management program; prints and mails all applicable notices and information.

Generates and balances month-end reports that are produced by the property management program.

Maintains a collection policy for residents who moved out with a balance on their account. Submits a monthly report to property manager with the status on collection accounts.

Assists leasing in marketing long-term vacant units i.e. set up mini models in units.

Assists property manager in evictions and follow state eviction laws.

Assists in monitoring property condition; report concerns/liabilities to property manager/maintenance supervisor.

Adheres to established policies related to fair housing.

Communicates with co-workers management residents vendors and all outside contacts in a courteous and professional manner.

Maintains confidentiality of co-workers management owners past and current residents vendors and all outside contacts.

Performs leasing activities in the absence or unavailability of the Leasing Consultant. See Leasing Consultant Job Description for specific information.

Plans organizes promotes and implements resident functions in conjunction with the management staff.

Performs general office duties: answers the telephone; writes service requests newsletters files monitors and orders office supplies and printed materials etc.

Prepares invoices for approval in the event of an absence of the Property Manager.

Performs all reasonable duties as assigned by Property Manager AAD/AD or VP/AVP.

Performs when asked property manager duties in absence of Property Manager.

Responsible for the performance of the leasing staffs closing ratio phone conversion and shopping reports. Reports a Leasing Agents lack of performance and ability to the Property Manager.

Qualifications :

REQUIREMENTS

4-year degree preferred

Previous experience working in an operational type role preferred

Good computer skills with emphasis on Microsoft Word and property management software and Excel experience preferred

A basic understanding of accounting principals

Good organizational skills

Previous experience as a Leasing Consultant or Assistant Manager

Supervisory skills

Prefer real state license

Ability to communicate effectively

Must be team oriented

Additional Information :

We are an equal opportunity employer with a commitment to diversity. All individuals regardless of personal characteristics are encouraged to apply. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins.

We offer an outstanding benefits package including...
- 401K with a match!!!!
- Medical
- Dental
- Vision
- Bonus program

Remote Work :

Employment Type :

Full-time

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES Establishes and maintains good relations with residents prospective residents and vendors Maintains controls over Accounts Receivable. Maintains current and complete property management software information. Inputs daily activities...