Job Title: Sales Operations Associate
Experience Range: 1-3 Years
Location: Bangalore (Hybrid Mode)
Overview:
We are looking for a proactive and detail-orientedSales Operations Associate to join our sales Operations team. This role is ideal for professionals with 12 years of experience in Salesforce administration and sales operations who are eager to deepen their expertise in CRM management process optimization and cross-functional collaboration. You will work closely with the Sales Operations Lead and contribute to maintaining a high-performing sales ecosystem.
Key Responsibilities:
Salesforce Administration
Manage day-to-day Salesforce tasks including user setup profiles roles and permissions.
Create and maintain reports dashboards and ensure data integrity.
Configure fields page layouts validation rules flows and basic automations.
Troubleshoot user issues and provide first-line support for Sales and Customer teams.
Assist in testing and deploying new Salesforce features and enhancements.
Sales Operations Support
Maintain accurate sales forecasting pipeline reporting and performance dashboards.
Document and improve sales processes and workflows.
Perform data cleansing enrichment and ensure CRM hygiene.
Collaborate with Sales Marketing and Finance teams for data alignment across systems.
Prepare operational reports and support ad-hoc analysis for leadership.
Qualifications :
Bachelors degree in Business Information Systems Computer Science or related field.
12 years of experience in Salesforce administration or Sales Operations.
Strong understanding of Salesforce CRM (experience with configuration and reporting).
Analytical mindset with problem-solving skills.
Excellent communication and collaboration abilities.
High attention to detail and ability to manage multiple priorities.
Proficiency in Excel or Google Sheets.
Preferred Skills:
Salesforce Administrator Certification (ADM-201) or in progress.
Experience with sales processes CRM tools or business operations.
Familiarity with Pardot (Account Engagement) and LinkedIn Sales Navigator.
Additional Information :
Opportunity to work on cutting-edge projects with a talented and passionate team.
Flexible hybrid work environment.
Professional growth and learning opportunities.
Competitive compensation and benefits package.
Remote Work :
No
Employment Type :
Full-time
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