Senior Copywriter
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Job Location:
San Mateo, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About Upstart
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstarts AI marketplace Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races ages and genders while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly with zero documentation to upload.
Upstart is a digital-first company which means that most Upstarters live and work anywhere in the United States. However we also have offices in San Mateo California; Columbus Ohio; Austin Texas; and New York City NY (opening Summer 2026).
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart wed love to hear from you!
The Team:
As a small-but-mighty Creative team we touch every corner of the growing Upstart business. We sit within Growth writing and designing for impact across all channels and verticals elevating the brand and seeking to be thought-leaders in our industry and beyond. We are currently working hard and fast to meet the companys needs while building a culture of creativity that will empower the continued evolution of our short were darn good but were looking for teammates to help us rise to greatness!
As a Senior Copywriter at Upstart youll shape how our story is told across lifecycle communications with a primary focus on CRM (email SMS push). As we continue to grow and evolve our brand youll also have many more exciting opportunities to flex your skills across a wide range of channels such as social digital and more conceptual creative work! Youre a strategic thinker a strong craftsman and an autonomous contributor who knows how to make even complex financial products sound clear human and engaging. You bring a positive solution-oriented mindset to every project and thrive in a fast-paced environment.
You are ready for an exciting year ahead and committed to approaching all projects with a positive attitude.
How youll make an impact
Develop copy that translates our products brand and value propositions into compelling concepts content and end-to-end consumer high-performing CRM copy including emails push notifications SMS headlines and longer-form a strong understanding of business objectives and create copy aligned to marketing brand and growth confidently with design partners stakeholders and legal to ensure clarity compliance and creativity in every forward fresh ideas and new approaches that deepen engagement and resonate with our up to date with industry trends CRM best practices and shifts in digital culture.
Minimum Qualifications
- 5 years of professional experience writing consumer-facing copy across Brand and Growth marketing.
- 2 years of experience in-house at a growth-focused consumer brand.
- Proven ability to ensure copy aligns to strategic goals and clearly answers the brief.
- Experience writing and collaborating directly within Figma.
- A portfolio that demonstrates strong CRM writing (emails push SMS) plus a range across channels such as social digital landing pages paid ads and more.
- Experience writing for financial services or other complex products in regulated industries.
- Ability to adopt and uphold a brands tone of voice with consistency and nuance.
Preferred Qualifications
- Strong understanding of strategic CRM and lifecycle marketing best practices.
- Exceptional storytelling skills that turn even complex topics into compelling consumer-friendly copy.
- Ability to simplify dense technical information into clear digestible language.
- Familiarity with cultural digital and linguistic nuance and how to incorporate it thoughtfully into brand storytelling.
- Ability to develop guidelines frameworks and documentation that align teams and scale content quality.
- Experience leveraging AI tools to enhance creativity improve efficiency and innovate workflows.
Position location This role is available in the following locations: Remote
Travel requirements As a digital first company the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
What youll love:
- Competitive Compensation (base bonus & equity)
- Comprehensive medical dental and vision coverage with Health Savings Account contributions from Upstart
- Generous 401(k) plan with Upstart matching $2 for every $1 contributed up to $15000 per year
- Employee Stock Purchase Plan (ESPP)
- Life and disability insurance
- Generous holiday vacation sick and safety leave
- Supportive parental family care and military leave programs
- Annual wellness technology & ergonomic reimbursement programs
- Social activities including team events and onsites all-company updates employee resource groups (ERGs) and other interest groups such as book clubs fitness investing and volunteering
- Catered lunches snacks & drinks when working in offices
#LI-REMOTE
#LI-Associate
At Upstart your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic locationwith our digital first philosophy Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition Upstart provides employees with target bonuses equity compensation and generous benefits packages (including medical dental vision and 401k).
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please email
Senior IC
Key Skills
- Presentation Skills
- Marketing
- Proofreading
- Copy Editing
- Adobe Creative Suite
- Multichannel Marketing
- SEO
- Alternative dispute resolution
- Copywriting
- Creative Writing
- Branding
- Writing Skills
About Company
Through Upstart, apply online for a fast personal loan, auto refinancing, or debt consolidation. Try our quick rate check today with no impact to your credit!
