Senior Copywriter

San Mateo, CA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About Upstart

At Upstart were united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day we bring creativity experimentation and advanced AI to reshape access to credit helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace we partner with banks and credit unions to expand access to affordable credit through technology thats both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1800 signals powering smarter fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea every voice and every contribution moves us closer to a world where credit never stands between people and their financial progress.

Were proudly digital-first giving most Upstarters the flexibility to do their best work from wherever they thrive alongside teammates across 80 cities in the US and Canada. Digital-first doesnt mean distant. Were intentional about in-person connection through team onsites planning sessions and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus Austin the Bay Area or New York City (opening Summer 2026) youll have the support to work in the way that works best for you.

If youre energized by tackling meaningful problems excited to innovate with purpose and motivated by work that truly matters wed love to hear from you.

The Team:

As a small-but-mighty Creative team we touch every corner of the growing Upstart business. We sit within Growth writing and designing for impact across all channels and verticals elevating the brand and seeking to be thought-leaders in our industry and beyond. We are currently working hard and fast to meet the companys needs while building a culture of creativity that will empower the continued evolution of our short were darn good but were looking for teammates to help us rise to greatness!

As a Senior Copywriter at Upstart youll shape how our story is told across lifecycle communications with a primary focus on CRM (email SMS push). As we continue to grow and evolve our brand youll also have many more exciting opportunities to flex your skills across a wide range of channels such as social digital and more conceptual creative work! Youre a strategic thinker a strong craftsman and an autonomous contributor who knows how to make even complex financial products sound clear human and engaging. You bring a positive solution-oriented mindset to every project and thrive in a fast-paced environment.

You are ready for an exciting year ahead and committed to approaching all projects with a positive attitude.

How youll make an impact

Develop copy that translates our products brand and value propositions into compelling concepts content and end-to-end consumer high-performing CRM copy including emails push notifications SMS headlines and longer-form a strong understanding of business objectives and create copy aligned to marketing brand and growth confidently with design partners stakeholders and legal to ensure clarity compliance and creativity in every forward fresh ideas and new approaches that deepen engagement and resonate with our up to date with industry trends CRM best practices and shifts in digital culture.

Minimum Qualifications

5 years of professional experience writing consumer-facing copy across Brand and Growth marketing.
2 years of experience in-house at a growth-focused consumer brand.
Proven ability to ensure copy aligns to strategic goals and clearly answers the brief.
Experience writing and collaborating directly within Figma.
A portfolio that demonstrates strong CRM writing (emails push SMS) plus a range across channels such as social digital landing pages paid ads and more.
Experience writing for financial services or other complex products in regulated industries.
Ability to adopt and uphold a brands tone of voice with consistency and nuance.

Preferred Qualifications

Strong understanding of strategic CRM and lifecycle marketing best practices.
Exceptional storytelling skills that turn even complex topics into compelling consumer-friendly copy.
Ability to simplify dense technical information into clear digestible language.
Familiarity with cultural digital and linguistic nuance and how to incorporate it thoughtfully into brand storytelling.
Ability to develop guidelines frameworks and documentation that align teams and scale content quality.
Experience leveraging AI tools to enhance creativity improve efficiency and innovate workflows.

Position location This role is available in the following locations: Remote

Travel requirements As a digital first company the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

#LI-REMOTE

#LI-Associate

At Upstart your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic locationwith our digital first philosophy Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition Upstart provides employees with target bonuses equity compensation and generous benefits packages (including medical dental vision and 401k).

United States Remote - Anticipated Base Salary Range

$103500$143200 USD

What youll love

At Upstart our benefits are designed to support your health financial well-being family and personal growth. Heres what you can expect:

Competitive compensation including base pay bonus opportunities and annual equity grants that vest quarterly
Generous 401(k) plan with Upstart matching $2 for every $1 contributed up to $15000 per year
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
Affordable medical dental and vision coverage with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
Health Savings Account contributions from Upstart for eligible plans
Income protection benefits including company-paid Basic Life AD&D and Short- and Long-Term Disability coverage with options to purchase supplemental coverage
Paid time off sick and safe time and company holidays
Paid family and parental leave to support caregiving and major life moments
Family-centered benefits through Carrot and Cleo supporting fertility parenthood and caregiving
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources including access to financial planning tools and a financial concierge service
Annual wellness allowance to support your physical and emotional well-being and personal development based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work no matter where you work from
Connection and community through team events and onsites all-company updates and employee resource groups (ERGs)
Onsite perks including catered lunches and fully stocked micro-kitchens when working from one of our four offices located in the Bay Area Austin Columbus and New York City (opening Summer 2026!).

Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all we are committed to inclusive and fair hiring practices.

If you require reasonable accommodation in completing an application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please email

Experience:

Senior IC

About UpstartAt Upstart were united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day we bring creativity experimentation and advanced AI to reshape access to credit helping millions move forward financially with clarity and confidence.A...