2026 Integrated Customer Experience (ICX) Internship
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the worlds most admired brands Toyota is growing and leading the future of mobility through innovative high-quality solutions designed to enhance lives and delight those we serve. Were looking for talented team members who want to Dream. Do. Grow. with us.
To save time applying Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this positionat this time.
ICXOverview:
ToyotasIntegrated Customer Experiences(ICX) teamis made up of seven departments within threepillars all supporting Toyota customer aftersales (aka Fixed Operations) brand experiences.
Parts & Accessory Sales
Lead sales and marketing initiatives throughout division
Support Toyota Dealers with their partssalesoperations (internal wholesale & counter sales)
Support field accessory programs and sales
Support manufacturing and deployment of Toyota vehicle accessories
Increase e-commerce parts sales and platform engagement via TPCO
Service & Collision Operations
Support Toyota dealers in service operations related activities (e.g.Toyota Express Maintenance)
Provide business operations supportand educationforcollision centeroperations
Retention Strategy & Operations
Develop andmaintainstrategies toretaincustomers after theypurchasea vehicle (e.g.ToyotaCare)
Evolve Toyotas brand engagementand retentionvia our dealerships customer experience onlineplatformsandmarketing efforts.
Whatyoullbe doing
Program development:
ToyotaCare-ToyotaCareWebsite
Certified Collision -Certified Collision Website
Express Maintenance -Toyota Express Maintenance Website
Toyota Accessories -Toyota Accessories Genuine Toyota Accessories Website
Toyota Parts Center Online-Toyota Parts and Accessories - Official Online Store Website
Project management and support:
Marketing
Event Planning
Business Development
Perform financial analysis toidentifyROI opportunities
KPI tracking & visualization
Presenting your projects to all levels of Toyota Team Members
Whowerelooking for
ToyotasICX teamis looking for a passionate and highly motivated Summer Intern.
Reporting to Managers acrossour divisionthe primary responsibility of this position is to provide analytical strategic and administrative support to a variety of department initiatives. This Team Member will have specific project management assignments andtheopportunity to grow themselves and our company byparticipatinginICX and enterprise-wideactivities.
We are looking foracustomerfocused high energyoutgoingand highly engaged team member that is eager to learn and has a positive attitude that helps them build good relationships.
Required Qualifications
Must be 18 years of age or older
Must have reliable transportation
Willingness torelocateto work location
Must have the right to work in the United States and not require Toyota sponsorship for immigration-related employment (including but not limited toH-1B O-1 E-3 H-1B1 TN or F-1 OPT extension) now or in the future
MinimumGPA of 2.7 or higher
Must have completed at least one full academic year at a two- or four-year college or university post-high school (sophomore standing or above)
Currentlyenrolled in a full-time accredited degree program (this includes both two-year and four-year colleges) studying in abusinessdiscipline or related field such as:
- Marketing
- Sales
- Business Administration
Whatwellbring
During your interview process our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
A work environment built on teamworkflexibilityand respect
Professional growth and development programsand opportunities
Belonging at Toyota
Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10 different Business Partnering Groups across 100 different North American chapter locations that support team members efforts to dream do and grow without questioning that they belong.
Applicants for our positions are considered without regard to race ethnicity national origin sex sexual orientation gender identity or expression age disability religion military or veteran status or any other characteristics protected by law.
Have a question need assistance with your application or do you require any special accommodations Please send an email to .
Required Experience:
Intern
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
