Revenue Operations Associate

At Koalafi we believe in a world where no one has to put an important purchase on hold. Thats why were making it easier for more people to pay for big purchases over time.

Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers while increasing sales and strengthening customer loyalty. Their 2M customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200 Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.

Interested in learning more about how were transforming the financing experience and joining our team

Revenue Operations Associate

_{About Koalafi}

_{Were one of the fastest growing consumer finance companies in America. Why Were making it simpler faster and more transparent to purchase the things you need to make your life go.}

_{By combining smarter technology with a relentless focus on customer experience were transforming the financing experience for essential life purchases in retail stores nationwide.}

_{About the Opportunity}

_{The Revenue Operations Associate is responsible for supporting the sales teams daily operations and will be responsible for the coordination for various merchant platform enablement. This person plays a critical role in connecting Sales Marketing Operations and external integration partners through streamlining processes and the enablement of various integration platforms. The ideal candidate is detail-oriented proactive and thrives in a collaborative fast-paced environment.}

_{Revenue Operations & Administrative Support}

• _{Serve as the first point of contact for the sales team regarding technical needs tools events and collateral.}
• _{Manage and update CRM system (Salesforce) and internal systems to ensure accurate merchant and sales data.}
• _{Maintain and update documentation on external and internal platforms product features and standard operating procedures to ensure the sales team is equipped for success.}

_{Integration Liaison}

• _{Act as the project coordinator between merchants seeking an integration Koalafis technical teams and external integration partners.}
• _{Facilitate communication with external integration partners merchants and sales representatives ensuring smooth hand-offs status updates and accuracy and timely delivery of API keys or documentation.}
• _{Schedule meetings follow up on action items and ensure deadlines are met.}
• _{Identify areas to streamline processes and recommend improvements.}

_{About You (includes Qualifications)}

• _{2 years of experience in Sales Support Sales Operations or high volume inside sales coordinator role.}
• _{Proficiency with a CRM tool and Microsoft Office.}
• _{Growth minded; you thrive in a scaling challenge-embracing culture.}
• _{Clear written and verbal communication skills; you set expectations and deliver.}
• _{Strong organizational skills with the ability to prioritize multiple deadlines.}

_Preferred

• _{Experience working with technical or integration partners in a customer-facing or liaison role.}
• _{Background in financial services fintech SaaS or retail environment.}
• _{SalesForce Certifications}

Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation trust and ownership. Youll get outside your comfort zone build meaningful relationships and most of all take charge of projects that ultimately help people get the things they need most.

Benefits:

At Koalafi you will have a direct impact on our products and help shape the companys success. We offer competitive compensation & benefits packages to keep you at your best:

• Comprehensive medical dental and vision coverage
• 20 PTO days 11 paid holidays
• 401(k) retirement with company matching
• Student Loan & Tuition Reimbursement
• Commuter assistance
• Parental leave (maternal paternal)
• Inclusion and Associate Engagement Programs

Who we are & what we value:

• We focus on whats most important
• We set clear expectations and deliver
• We embrace challenges to reach our full potential
• We ask How can this be better
• We move fast together