VP Revenue Operations

Job Description:

Title: Vice President Revenue Operations

Location: U.S. Remote

Reports To:Chief Transformation Office and Head of Revenue Operations

About the Role

J.D. Power is at a pivotal stage: we are building a unified Revenue Operations (RevOps) capability to integrate our systems optimize our go-to-market execution and lay a scalable foundation for our next phase of growth. We are seeking an experienced strategic and hands-on Vice President of Revenue Operations to lead this critical build-out. This role requires an architect who can define the vision execute the implementation and drive the cultural adoption of a best-in-class RevOps function.

This role reports directly to the Chief Transformation Office and Head of Revenue Operations making you a central figure in both operational execution and the companys large-scale transformation strategy.

The ideal candidate for this role is

You are a strategic revenue operations leader who combines deep sales systems expertise with financial acumen and transformation leadership. Youve scaled RevOps functions in high-growth environments and understand how to architect technology stacks that enable revenue acceleration. You bring proven experience with modern revenue technology (Salesforce CPQ SPM quote-to-cash platforms) and know how to optimize the entire lead-to-cash process for efficiency and growth.

You excel at translating business strategy into operational execution leveraging both analytical rigor and systems thinking to drive performance. You can influence across functions without direct authority partnering effectively with Sales Finance Product and Technology leaders to break down silos and create integrated processes. Youre energized by building high-performing teams of RevOps experts from deal desk to systems administrators to data analysts empowering them to drive detailed technical work while you focus on business outcomes financial impact and strategic alignment.

You thrive in complexity seeing opportunity where others see fragmentation and have a track record of unifying disparate systems and processes to create scalable revenue operations infrastructure that supports ambitious growth goals.

What Youll Be Doing in the Role

1. Leadership Team Management and Functional Integration

• Executive Ownership of RevOps Functions: You will lead and integrate a diverse team of functional leaders across the following areas:

  • Systems Data & Support

  • Revenue Insights

  • Sales & Client Operations (including Deal Desk)

  • Marketing Operations

  • Enablement

• GTM Strategy Partnership: Serve as a key strategic partner to Product Finance and P&L leaders in shaping and executing go-to-market strategy. Translate market opportunities and product roadmaps into operational capabilities ensuring RevOps infrastructure processes and analytics enable effective market segmentation pricing strategies channel optimization and revenue growth across all business lines.

• Team Building and Mentorship: Recruit train and mentor a high-performing RevOps leadership team defining the structure charter and career paths as we build this capability.

• Strategic Integration & Transformation: Serve as the RevOps leader for enterprise-wide integration efforts ensuring all new systems and processes align with the strategic mandate set by the Chief Transformation Officer Chief Operating Officer and Chief Financial Officer.

2. Operational Execution and Quote-to-Cash Excellence

• Quote-to-Cash (QTC) Process Ownership: Drive the design implementation and governance of a lean high-quality and standardized Quote-to-Cash process that efficiently supports our complex mixed revenue model (recurring reoccurring and one-time).

• CPQ and Pricing Infrastructure: Partner closely with Pricing to establish and maintain CPQ systems that embed the right pricing standards approval workflows and business rules into the technology. Ensure pricing logic discount guardrails and product configuration standards flow seamlessly through the quote-to-cash value chain enabling sales velocity while protecting margin and maintaining pricing discipline.

• Compensation and Process Management: Own the end-to-end execution of sales and client management functions specifically:

  • Deliver and manage all commission plans globally ensuring accuracy timeliness and alignment with corporate strategy.

  • Govern and enforce sales processes across the organization to drive consistency and predictability.

  • Oversee Deal Desk operations ensuring optimal deal structuring profitability and adherence to policy.

• Sales & Client Operations: Partner with Sales and CS leadership to define deploy and manage consistent sales and customer success processes methodologies and training via the Enablement function.

3. Systems Data and Strategic Insights

• Systems Architecture and Modernization: Architect and execute a comprehensive strategy to integrate disparate revenue systems into a unified scalable RevOps infrastructure with Salesforce as the primary CRM. Drive the RevTech roadmap for the Corporate IT team.

• Data Foundation & Governance: Oversee the implementation of a data lake and Master Data Management (MDM) strategy for customer and product records ensuring the Systems Data & Support team establishes a single source of truth that drives critical business intelligence and supports Finances reporting. Partner closely with Corporate IT and Data organizations to ensure support of RevOps/GTM use cases.

• Revenue Insights: Direct the Revenue Insights function to establish a rigorous framework for revenue reporting delivering accurate forecasting pipeline health analysis and actionable insights to executive leadership.

• Finance Alignment: Ensure the RevOps foundation and data structure robustly supports the Finance teams requirements for accurate revenue recognition auditing and financial reporting.

Qualifications/Experience & Education

• 10 years of progressive experience in Revenue Operations Business Operations or Sales Operations with 5 years in a senior leadership role overseeing multiple sub-functions (e.g. Systems Data Deal Desk).

• Deep experience guiding and building a Revenue Operations function previously including setting its charter and organizational structure.

• Expert-level proficiency with Salesforce with a proven track record of large-scale implementation and multi-instance consolidation.

• Experience in systems integration and consolidating disparate systems following M&A activity.

• Proven experience owning and optimizing the full Quote-to-Cash process in a B2B environment.

• Direct experience overseeing or leading the delivery of complex sales compensation plans.

• Demonstrated experience reporting to or collaborating closely with C-level executives (COO CTrO CFO) on corporate-wide transformation and data governance initiatives

Why Join J.D. Power

• Lead Critical Transformation: Drive the consolidation and modernization of revenue operations infrastructure across a global enterprise following 11 acquisitions.

• Build World-Class Capability: Create a unified revenue operations function from the ground up with the resources and executive support to do it right.

• Strategic Impact: Shape how J.D. Power goes to market serves customers and drives revenue growth across vertical businesses.

• Executive Visibility: Direct reporting relationship to Chief Transformation Officer with regular exposure to C-suite discussions.

• Solve Complex Challenges: Navigate the complexity of post-acquisition integration multi-CRM consolidation and enterprise-wide process standardization.

• Develop Exceptional Talent: Build and mentor a high-performing team across five key pillars of revenue operations excellence.

Work Environment

• Remote-first with flexibility to travel as needed for key stakeholder meetings and team development

• US time zones required with regular collaboration across global locations

• Senior executive-level role with high visibility and strategic influence

• Fast-paced dynamic environment with significant growth and advancement opportunities

The Way We Work:

• Leader Led

• Remote First

• Foster Flexibility

• Reward Performance

• Time Off Matters

Company Mission

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients toughest challenges.

Our Values

We POWER Our Customers Success

We are Innovative Collaborative and Grounded in Data

We Make Things Easy

We Get It Done

We Start with Trust & Prove it Everyday

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race color religion sex national origin age sexual orientation gender identity gender expression veteran status or disability.

Should you require accommodations during the recruitment and selection process please reach out

J.D. Power does not disclose your personal data to unauthorized third parties. However as a global corporation consisting of multiple affiliated companiesin various countries J.D. Power has international sites and J.D. Power uses resources located throughout the world. J.D. Power may from time to time also use third parties to act on J.D. Powers behalf. You agree to the fact that to the extent necessary yourpersonal data may be transferred and/or disclosed to any company within J.D. Power group of companies as well as to third parties acting on J.D. Powers behalf including also transfers to servers and databases outside the country where you provided J.D. Powerwith your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident additional disclosures about the information we collect and how we use that information can be found by clickinghere.

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.