Logistics – Operations, Customer & Office Support
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Job Location:
Amherst, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
The individual in the operations customer & office support role is a trusted central point of contact for our carriers and customers and support our day-to-day operations. This person will support our staff to ensure timely pick-up and delivery of freight for our customers while building and maintaining relationships with carriers.
Monday Friday 10:00am 7:00pm and alternating weekend availability and coverage remotely.
Requirements
Responsibilities:
- Assisting drivers with setting up Macropoint tracking applications on their phones
- Assisting our team with collecting Proof of Delivery (PODs) for timely invoicing
- Help with scheduling and managing pickup and deliveries of shipments. Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
- Setting up customs clearances with Canadian/US customs brokers and following up
- Maintain customer profiles and enter shipments into McLeod software
- Help Solicit Freight Quotations for Spot
- Maintain and update accurate information in companys operating systems tracking shipments to completion
- Coordinating daily carrier activities with customers and operations team
- Adhere to established operating procedures while looking for opportunities to measure and improve
Experience:
- Experience utilizing TMS Software a plus
- Strong communication and organizational skills
- Proficiency with Adobe Acrobat to edit PDF files is a plus
- Strong Microsoft Excel Skills
- Microsoft Outlook
Position is located in office in Amherst NY 14226
Email:
Key Skills
- Shipping & Receiving
- Forklift
- Warehouse Management
- Agriculture
- SyteLine
- Warehouse Experience
- Warehouse Distribution Experience
- High-end Sales
- OSHA
- Warehouse Management System
- Supervising Experience
- Logistics
