Practice Manager Multispecialty Clinic Multiple Locations

Thank you for considering a career at Roper St. Francis Healthcare!

Scheduled Weekly Hours:

Work Shift:

Work Shift: Monday - Friday 8:00am - 4:30pm

Work Locations: Regular floating required to all work locations including Roper MOB (Downtown Charleston) Berkely Hospital (Summerville) St. Francis Hospital (West Ashley) and Mount Pleasant Hospital.

Primary Function/General Purpose of Position

The Practice Manager anticipates plans organizes and directs the operations of one or more physician practices which includes but is not limited to supporting providers and managing employees to ensure the highest quality care and services are provided to patients. The practice manager is also responsible for achieving the annual operational and financial goals of the addition this position has oversight of the practice lead and employees to ensure efficient operations and workflows for patients providers and employees through the application of standardized processes and best practices.

Essential Job Functions

• Serves as a role model to set the standards of behavior professionalism and outstanding customer services in all relationships with internal and external customers.

• Manage day-to-day operations of the practice including staff and provider schedules performance management and ensure timely communication with team members.

• Facilitates troubleshooting and follow up to ensure effective provider staff customer and peer relationships.

• Adheres to the established controls of quality compliance and risk standards for the day-to-day operations of the physician practice(s). This includes management of supply chain activities including the ordering of supplies and maintaining inventory while adhering to departmental budgets as well as processing all invoices and bills for the office.

• Functions as a key liaison for all new provider integration activities for the practice(s). Assists in the transition process for onboarding new physicians and APCs.

• Manages all revenue cycle processes including but not limited to registration workflows work queues copays daily cash drawer bank deposits and coding compliance.

• Reviews applicable practice data and identifies variances. Analyze financial and billing reports to assist with decision-making and reporting. Participates in planning and budgeting preparation and analysis.

• Meets with Practice Administrator and medical group/market leadership leadership as appropriate to review trends and develop/adjust strategic priorities.

• Coordinates support functions to ensure compliance with Joint Commission where applicable and other required regulatory agencies.

• Handles personnel functions in collaboration with HR as appropriate which includes check ins evaluations etc.

This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor subject to reasonable accommodation.

Licensing/Certification

BLS Basic Life Support American Heart Association (within 90 days of hire) (Preferred)(Required if performing clinical functions)

Education

High school diploma (required)

Bachelors degree (preferred)

Work Experience

4 years of recent experience in healthcare (required)

2 years of supervisory experience (required)

Training

N/A

Language

N/A

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patients status and interprets the appropriate information needed to identify each patients requirements relative to his or her age specific needs and to provide the care needed as described in departmental policies and procedures.

Neonates (0-4 weeks)

Infant (1-12 months)

Pediatrics (1-12 years)

Adolescents (13-17 years)

Adults (18-64 years)

Geriatrics (65 years and older)

XNot applicable to this position

Working Conditions

XPeriods of high stress and fluctuating workloads may occur.

Long-distance or air travel as needed- not to exceed 10% travel.

XGeneral office environment.

May be exposed to high noise levels and bright lights.

XMay be exposed to physical altercations and verbal abuse.

May be exposed to limited hazardous substances or body fluids.*

May be required to use physical restraints.

May be exposed to human blood and other potentially infectious materials.*

XMay be exposed to adverse weather conditions; cold hot dust wind etc.

XMay have periods of constant interruptions.

XRequired to car travel to off-site locations occasionally in adverse weather conditions.

Prolonged periods of working alone.

Other:

Not applicable to this position

* Individuals in this position are required to exercise universal precautions use personal protective equipment and devices and learn the policies concerning infection control.

Physical Requirements

Physical Demands

Frequency 0% 1-33% 34-66% 67-100%

Lifting/ Carrying (0-50 lbs.) X

Lifting/ Carrying (50-100 lbs.) x

Push/ Pull (0-50 lbs.)x

Push/ Pull (50-100 lbs.)x

Stoop Kneelx

Crawlingx

Climbingx

Balancex

Bendingx

Work Position

Frequency 0% 1-33% 34-66% 67-100%

Sitting X

WalkingX

StandingX

Additional Physical Requirements/Hazards

Physical Requirements

Manual dexterity (eye/hand coordination)

Perform shift work

Maneuver weight of patients

X Hear alarms/telephone/audio recordings

Reach above shoulder

X Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity far

Acuity near

Not applicable to this position

Hazards

Depth perception

Use of Latex products

Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

Exposure to dust/fumes

Exposure to potential electrical shock

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Gaseous risk exposure

Other:

X Not applicable to this position

Skills

Hard/Tech/Clinical Skills:

Understands the business of health care

Soft/Interpersonal Skills:

Proactively manages relationships and expectations of the people we serve

Fosters an environment of innovative thinking and seeks supports and implements others ideas

Embraces change and communicates the benefits of it to others

Consistently delivers on critical goals and achieves success on priority outcomes and measures

Provides candid and constructive feedback to improve performance

Roper St. Francis Healthcare is an equal opportunity employer.

As a Roper St. Francis Healthcare teammate youre part of a Misson that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs every step of the way.

What we offer

• Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible)

• Medical dental vision prescription coverage HAS/FSA options life insurance mental health resources and discounts

• Paid time off parental and FMLA leave and short- and long-term disability

• Tuition assistance professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

It is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .