Phlebotomy Manager

Newark, DE - USA

Monthly Salary: $ 60000 - 80000

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job brief

This exempt position requires skills in employee management Human Resources and customer service.

Duties include budgeting hiring ordering medical supplies maintaining employee and contractor records and scheduling. You should be able to complete administrative tasks accurately and in a timely manner in a stressful situation with a problem-solving attitude.

The Phlebotomy Manager must be able to manage and mentor a team of phlebotomists including celebrating team and individual successes and disciplining and correcting team and individual shortcomings and failures. You must be as willing to have the hard conversations as you are the easy conversations including terminating the employment of employees who arent successful.

The phlebotomy manager must be aware of HR and labor law guidelines and be very detailed in keeping employment records.

This position will work remotely but will be required to travel between our Delaware PA and NJ offices as required for new employee orientations and employee ride along visits etc.

Responsibilities:

Work with Human Resources staff to recruit interview select hire and employ an appropriate number of Phlebotomists.

Coach mentor and develop staff including overseeing new employee onboarding and providing career development planning and opportunities.

Provide effective performance feedback through employee recognition rewards and disciplinary action with the assistance of Human Resources when necessary.

Document employee performance appropriately in employee files.

Maintain employee work schedules including assignments job rotation training paid time off cover for absenteeism and overtime scheduling.

Ensure compliance with current healthcare regulations medical laws and high ethical standards.

Ensure all phlebotomists follow PTI policies and procedures.

Lead employees to meet the organizations expectations for productivity quality and goal accomplishment.

Appropriately communicate organization information through department meetings one-on-one meetings and appropriate email IM and regular interpersonal communication.

Monitor budgets and prepare reports a required.

Order medical and office supplies stock.

Keep records of expenses and suggest ways to minimize costs.

Update patient health records including visits and insurance data.

Ensure PTI operational standards are met.

Prepares periodic reports for management as necessary or requested to track strategic goal accomplishment.

Communicate regularly with other managers and employees throughout the organization.

Make business decisions that are financially responsible accountable justifiable and defensible in accordance with organization policies and procedures.

Establish and maintain relevant controls and feedback systems to monitor the operation of the department.

Provide reports on productivity quality and customer service metrics.

Answer queries from doctors phlebotomists and patients.

Handle complaints or other issues.

Requirements:

Experience in a health care setting a plus

Experience with phlebotomy a plus

Proven work experience as a Healthcare AdministratorMedical Office Manageror relevant management role

Knowledge of human resource regulations and requirements

Knowledge of healthcare regulations and medical law

Knowledge of accounting data and administrative processes and principles

Knowledge of medical issues and terminology

Familiarity with databases and spreadsheets (especially MS Excel)

Strong organizational and time-management skills

Communication skills with a problem-solving attitude

Ability to handle medical records discreetly

Ability to multi-task and perform well in stressful situations

Communication skills and a customer service orientation

Team management skills

Great communication and people skills

Excellent problem-solving skills

Knowledge and experience in business supervision and management.

Knowledge of the functions operation and mission of the specific department.

Better than average written and spoken communication skills.

Outstanding interpersonal relationship building and employee coaching and development skills.

Management experience in a team-oriented workplace preferred.

Demonstrated ability to lead and develop a department and department staff members.

Demonstrated knowledge of basic economics budgeting and accounting principles and practices.

Demonstrated ability to serve as a knowledgeable resource to the organizations management team that provides leadership and direction.

Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access.

General knowledge of various employment laws and practices and employee relations.

Evidence of the ability to practice a high level of confidentiality.

Excellent organizational management skills.

Salary and Benefits

$60000 - $80000 depending on qualifications and experience

Medical Coverage

Company Paid Life Insurance

401k Retirement Plan

p PTO

Required Experience:

Manager

Job briefThis exempt position requires skills in employee management Human Resources and customer service.Duties include budgeting hiring ordering medical supplies maintaining employee and contractor records and scheduling. You should be able to complete administrative tasks accurately and in a time...