Senior Product Manager – ECR Systems & Loyalty Solutions

Global Payment Holding Company

Job Location:

Cologne - Germany

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

We are looking for a Senior Product Manager to strengthen our team in Cologne Germany. In this role you will take full end-to-end ownership of our Electronic Cash Register solution Genius and the loyalty platform COMO for the German market. You will define and drive product strategy manage the complete product lifecycle lead go-to-market initiatives and ensure the commercial success of both products in close collaboration with partners merchants and internal stakeholders.

What Part Will You Play

Strategy & Roadmap

Define and maintain clear product strategies and roadmaps for Genius (ECR) and COMO (loyalty) in Germany
Analyse market trends competitive offerings regulatory developments and customer requirements
Align local roadmaps with group product vision and business goals

Product Lifecycle Management

Own the full lifecycle of Genius and COMO: ideation business case specification development pilot launch enhancement and end-of-life
Translate merchant and partner requirements into functional specifications and backlog items
Manage third-party suppliers and technology partners for both Genius and COMO

Go-to-Market & Commercial Management

Plan and execute product launches updates and campaigns for Genius and COMO in cooperation with Sales Marketing and Partner Management
Support the definition of pricing packaging and bundling
Provide sales enablement material demos FAQs and competitive positioning for both products

Operations & Compliance

Ensure all releases for Genius and COMO comply with regulatory and security requirements and meet internal quality standards
Define UAT scope acceptance criteria and release readiness for both products
Monitor KPIs such as adoption transaction volume loyalty participation revenue uptime and merchant satisfactionStakeholder Management
Act as product ambassador for Genius and COMO and represent the products internally and externally
Collaborate closely with Compliance Risk Legal Finance Implementation Customer Support and partners

What Are We Looking For in This Role

Minimum Qualifications

5 years experience in Product Management or Business Development for POS/ECR ideally in combination with loyalty platforms
Proven success in launching and scaling cash registers in the German market
Solid knowledge of retail processes ECR integrations ideally combined with loyalty systems
Familiarity with relevant regulations (KassenSichV BAIT/MaRisk PCI DSS DORA) and their impact on products
Strong commercial acumen and ability to build business cases
Fluent in German and English (written and spoken)

Prefered Qualifications

Experience with payment acceptance / Merchant Acquiring (card acquiring SoftPOS terminals)
Knowledge of data analytics and customer insight tools to support loyalty strategies

What Are Our Desired Skills and Capabilities

Strategic thinking with a clear focus on execution
Strong analytical skills able to interpret data and translate into action
Excellent written and verbal communication; able to explain complex topics to non-experts
Sound understanding of commercial levers and P&L impact
Customer-centric and solution-oriented mindset
High sense of ownership and accountability
Collaborative able to work across departments and with external partners
Comfortable in a fast-paced evolving environment

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .

Required Experience:

Senior IC