Market Manager Retail Direct Engagement Program (Charlotte, NC)
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Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Market Manager Retail Direct Engagement Program
Location: Charlotte NC (In-Market Role Up to 40-mile radius from Uptown Charlotte)
Level: Mid-Senior
Program Length: 24-Week Engagement
Industry: Highly Regulated
Were looking for a Market Manager who thrives in fast-paced on-the-ground environments and knows how to lead teams build retail relationships and deliver flawless executionwhile operating within strict regulatory guidelines.
In this role youll serve as the primary market lead for a 24-week retail engagement program overseeing field execution team performance compliance and retail partnerships. Youll be equal parts coach operator problem-solver and brand ambassadorensuring the program shows up strong accurate and effective every single day.
What Youll Do (Key Responsibilities)
Program & Team Leadership
Lead manage and motivate a team of Brand Specialists throughout a 24-week retail engagement program.
Ensure team members are trained supported and consistently meeting performance and scheduling expectations.
Foster a culture of accountability professionalism and performance excellence in-market.
Compliance & Accuracy
Uphold program integrity by ensuring strict adherence to all regulatory and brand guidelines.
Review daily field reports for accuracy completeness and compliancecorrecting discrepancies quickly.
Act as the escalation point for compliance concerns ensuring swift resolution and transparency.
Training & Development
Support onboarding training and ongoing coaching of field staff.
Equip specialists to confidently engage consumers communicate product knowledge and represent the brand professionally and compliantly.
Operational Excellence
Manage inventory of program materials and assetsensuring accurate tracking distribution and accountability.
Maintain store readiness and execution standards across all participating locations.
Retail Engagement
Build and maintain strong relationships with retail partners through weekly in-person visits and ongoing communication.
Coordinate activation schedules inventory planning and program logistics with store managers.
Serve as a trusted partner to retailerssharing insights feedback and performance metrics.
Reporting & Insights
Deliver timely recaps insights and feedback to internal teams.
Monitor competitive activity and share best practices from the field.
Identify opportunities to improve execution consumer engagement and retailer satisfaction throughout the program.
Who You Are
A hands-on leader who enjoys being in the field and setting the standard by example.
Confident managing teams in dynamic consumer-facing environments.
Highly organized detail-oriented and comfortable juggling multiple priorities at once.
Personable engaging and able to connect authentically with consumers retailers and field teams.
Calm decisive and solutions-focusedespecially when navigating compliance requirements.
What You Bring (Qualifications)
57 years of experience in field marketing brand activation retail or nightlife engagement or related roles.
Proven experience managing and coaching teams in fast-paced environments.
Strong understanding of compliance in regulated industries with the ability to enforce guidelines consistently.
Excellent organizational problem-solving and reporting skills.
Ability to quickly learn and confidently communicate complex product information.
Flexible availability including evenings and weekends as required by the program.
Ability to travel within a 40-mile radius of Uptown Charlotte.
Must be 21 hold a valid drivers license and have reliable transportation.
Success in This Role Looks Like
Your team is trained confident compliant and consistently delivering high-quality engagement.
Retail partners view you as reliable professional and easy to work with.
Execution is accurate inventory is controlled and reporting is timely and thorough.
Issues are anticipated escalated appropriately and resolved quickly.
The program runs smoothlyand keeps getting betterunder your leadership.
Required Experience:
Manager
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
Motive provides a integrated platform to help improve the safety, productivity, and profitability of fleet operations for the physical economy.
