Technical Program Manager

Job Title

Program Manager

Location

Alpharetta GA -5dyas Onsite

Duration

12 Months

Must :

Skills: Program Manager Cloud (Azure/AWS/GCP) Data & Analytics AI/ML Security & Identity FinTech/Payments E-commerce or Enterprise SaaS.

Certifications: PMP PMI-ACP CSM/SAFe or AWS/Azure/GCP cloud certifications.

# Of Positions

1

Job Description

Preferred Qualifications

• Experience with one or more domains: Cloud (Azure/AWS/GCP) Data & Analytics AI/ML Security & Identity FinTech/Payments E-commerce or Enterprise SaaS.
• Certifications: PMP PMI-ACP CSM/SAFe or AWS/Azure/GCP cloud certifications.
• Familiarity with SRE practices (SLIs/SLOs/Error Budgets) observability and cost optimization (FinOps).
• Experience with compliance standards relevant to your industry (e.g. PCI DSS for payments HIPAA for healthcare).

Core Competencies

• Technical Depth: Can engage on architecture APIs data pipelines cloud infra scalability and operational readiness.
• Systems Thinking: Understands end-to-end flows and how changes ripple across ecosystems.
• Execution Excellence: Drives predictability eliminates blockers and ships outcomes-not just artifacts.
• Influence Without Authority: Builds alignment across teams with different incentives.
• Decision Quality: Frames trade-offs with data; chooses scalable long-term solutions.
• Customer & Business Focus: Links technical delivery to measurable business value and user impact.

Primary Responsibilities

Program Strategy & Planning

• Translate business objectives into clear program charters scope success metrics (OKRs) and value hypotheses.
• Develop integrated plans (roadmaps timelines dependency maps resource plans) for multi-team initiatives.
• Facilitate prioritization with Product and Engineering; run quarterly/PI planning (Scrum/SAFe as appropriate).

Execution & Delivery

• Own program schedules; track against milestones; manage critical path dependencies and scope changes.
• Run cadences: stand-ups scrum-of-scrums release planning risk reviews and post-mortems.
• Drive release readiness with engineering QA security and operations; enforce change management.

Risk Compliance & Governance

• Identify and maintain a risk register; establish mitigation and contingency plans.
• Ensure compliance with security privacy accessibility and regulatory requirements (e.g. SOC 2 ISO 27001 GDPR HIPAA-customize as needed).
• Maintain program documentation (charters RACI decision logs architecture & runbooks) in Confluence or equivalent.

Technical Leadership & Cross-Functional Alignment

• Partner with architects to validate solution designs against non-functional requirements (scalability reliability performance cost).
• Facilitate trade-off decisions (build vs. buy roadmap vs. technical debt).
• Align technical dependencies across services platforms and shared components.

Stakeholder Management & Communication

• Provide transparent status reporting (dashboards burn-up charts KPIs) tailored to executives and teams.
• Lead steering committees; escalate blockers early with options and recommendations.
• Drive change enablement with documentation training and adoption metrics.

Continuous Improvement

• Implement delivery metrics and retrospectives; optimize flow (WIP limits SDLC guardrails).
• Standardize program processes templates and tooling; mentor PMs/engineers on best practices.

Key Deliverables

• Program Charter OKRs and Business Case
• Integrated Roadmap & Release Plan
• Risk/Issue/Dependency Register
• Architecture & Technical Decision Log
• Status Reports and Executive Dashboards
• Change Management & Release Readiness Checklist
• Post-Implementation Review (PIR) and Lessons Learned

Required Qualifications

• Bachelors in Computer Science Engineering Information Systems or related field (Masters preferred).
• 6 10 years in technical program/project management product delivery or engineering leadership.
• Proven success delivering large-scale software or platform initiatives across multiple teams.
• Strong knowledge of SDLC Agile (Scrum/Kanban/SAFe) DevOps/CI-CD and cloud-native architectures.
• Excellent communication (written/verbal) facilitation and stakeholder management skills.
• Advanced proficiency in program tooling: Jira/Advanced Roadmaps Confluence Azure DevOps MS Project Smartsheet or equivalent.

Tools & Technologies

• Planning: Jira/Advanced Roadmaps Confluence Azure DevOps MS Project Smartsheet Miro.
• Engineering & DevOps: Git/GitHub/GitLab Jenkins/Azure DevOps Pipelines/GitHub Actions Docker Kubernetes.
• Cloud: AWS (EC2 EKS S3 Lambda) Azure (AKS ADO App Services) GCP (GKE Cloud Run).
• Data/AI: Databricks Spark Kafka Airflow dbt Snowflake/BigQuery/Redshift MLflow Feature Stores.
• Observability: Prometheus Grafana New Relic Dynatrace Splunk ELK.
• Security/Compliance: Vault Defender Prisma Okta SonarQube Snyk.
• Collaboration: Microsoft 365 Teams SharePoint Power BI Slack.

Success Metrics & KPIs

• Delivery Predictability: % milestones met variance to plan lead/cycle time.
• Quality & Reliability: Defect escape rate MTTR change failure rate SLO adherence.
• Business Outcomes: OKR attainment feature adoption NPS/CSAT revenue/cost targets.
• Efficiency: Velocity trends WIP limits adherence automation coverage cloud cost per transaction.
• Risk & Compliance: # high-severity risks mitigated audit readiness policy adherence.