Workplace Experience Coordinator
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Managing In-Office Experience: Oversee reception and visitor check-in act as on-site
security when needed and manage relationships with service providers (catering
supplies maintenance). Address employee requests by liaising with property
management and conducting weekly office audits to ensure facilities issues are
resolved. Coordinate with building management for quality services and compliance with
lease obligations and maintain communication with IT AV and Security departments.
Event and Meeting Coordination: Serve as a contact point for events and meetings
managing setup requirements and providing hands-on support for events room
configurations deliveries and mail.
Operationalizing Workplace Projects: Manage Slack and ticket queues for questions and
approvals (e.g. office access offsite requests) and support office access programs
including site requests and usage reports. Provide administrative support to the
Workplace Experience team including budget management.
Employee Experience & Support Services: Monitor and respond to tickets emails
Slacks and calls routing requests appropriately. Assist with or manage special projects
as needed contribute ideas to enhance team productivity efficiency and service quality
and ensure the accuracy production and retention of key program materials.
Requirements:
2 years of experience in Facilities and/or Workplace Operations.
Broad knowledge of Workplace Operations policies and procedures.
Excellent customer service skills with a pleasant and calm demeanor.
Ability to work in a flexible positive and team-oriented environment embracing process
improvement.
Strong organizational and multitasking skills.
Proactive self-starter with minimal supervision.
Excellent communication skills (verbal and written).
Proficient in Google Suite
Ability to be in-office daily
Capable of walking standing kneeling and carrying objects up to 50 lbs
security when needed and manage relationships with service providers (catering
supplies maintenance). Address employee requests by liaising with property
management and conducting weekly office audits to ensure facilities issues are
resolved. Coordinate with building management for quality services and compliance with
lease obligations and maintain communication with IT AV and Security departments.
Event and Meeting Coordination: Serve as a contact point for events and meetings
managing setup requirements and providing hands-on support for events room
configurations deliveries and mail.
Operationalizing Workplace Projects: Manage Slack and ticket queues for questions and
approvals (e.g. office access offsite requests) and support office access programs
including site requests and usage reports. Provide administrative support to the
Workplace Experience team including budget management.
Employee Experience & Support Services: Monitor and respond to tickets emails
Slacks and calls routing requests appropriately. Assist with or manage special projects
as needed contribute ideas to enhance team productivity efficiency and service quality
and ensure the accuracy production and retention of key program materials.
Requirements:
2 years of experience in Facilities and/or Workplace Operations.
Broad knowledge of Workplace Operations policies and procedures.
Excellent customer service skills with a pleasant and calm demeanor.
Ability to work in a flexible positive and team-oriented environment embracing process
improvement.
Strong organizational and multitasking skills.
Proactive self-starter with minimal supervision.
Excellent communication skills (verbal and written).
Proficient in Google Suite
Ability to be in-office daily
Capable of walking standing kneeling and carrying objects up to 50 lbs
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
