Healthcare Operations Admin Support Specialist

Healthcare Operations Admin Support Specialist

• Location: Mason OH 45040 (Hybrid 2 3 days onsite per week)
• Duration: 6 months with Possible extension

• Work Hours: 8:30 AM 4:30 PM (Flexible)

• Pay Rate: $21.43 25.00/hr. W2 All Inclusive

GENERAL FUNCTION

Fix Excel membership files Group Portal client setup and email transition letters. This role involves a significant level of interaction with external customers. Additional responsibilities include routine and advanced administrative support as well as project/process management. The position requires a strong team player who demonstrates high-level performance takes a leadership role and maintains the highest standards of professionalism confidentiality and trust.

SUMMARY OF KEY ROLES & ESSENTIAL JOB FUNCTIONS

• Provide administrative and operational support to the Client Service Team
• Assist with client presentations industry events and conferences
• Coordinate client visits to the facility
• Manage routine correspondence travel arrangements calendars and meeting schedules
• Organize and coordinate special events and handle incoming calls
• Use independent judgment to complete assignments with multiple variable steps
• Research data and prepare responses for internal and external stakeholders
• Communicate information in a clear and concise manner and recommend actions when appropriate
• Develop generate and update reports (routine and non-routine) including renewal status reports
• Maintain and update records and files accurately
• Execute special projects as assigned by management
• Ensure confidentiality of privileged information at all times
• Respond to inquiries regarding office procedures
• Route requests appropriately to management professional staff or other departments
• Review outgoing materials for procedural consistency and required approvals
• Develop and maintain non-routine reference reports

MANDATORY SKILLS & MINIMUM REQUIREMENTS

• Typing Proficiency: Fast and accurate data entry
• Attention to Detail: Strong focus on data accuracy and error detection
• Software Proficiency: Microsoft Excel Google Sheets and basic database systems
• Time Management: Ability to prioritize tasks and meet deadlines
• Communication Skills: Clear written and verbal communication

DESIRABLE SKILLS & QUALIFICATIONS

• Data Management: Organizing sorting and categorizing large datasets
• Data Validation: Verifying consistency and correctness of information
• Data Formats: Understanding of CSV XML and related formats

ADDITIONAL NOTES

• Role requires high confidentiality professional demeanor and compliance discipline
• Strong collaboration and team-oriented mindset is essential
• Experience in healthcare benefits administration insurance or managed services environments is highly preferred