Program Manager

Vancouver, WA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Titles: Program Manager

Location: c 4 days in office Burrard

Contract length: 6 months possibility of extension (12-18 month total)

Reporting into: Director Quality Engineering

Start Date: ASAP

Interview process: 3 rounds HM QA/QE technical and then Program Manager

Interview availability: Thursday afternoon after 3pm Friday afternoon after 1pm PST 45 minutes on Teams

Feedback: right after

Day to day

Insight Global is looking for a Program Manager to join the Quality Engineering (QE) division of a large retail company on a hybrid basis in Vancouver BC. The QE Transformation team aims to transform QE capability to improve release quality velocity and predictability while lowering total cost of testing. This program will establish modern QE operating models and tooling integrate with DevSecOps practices and create a data-driven culture through robust KPI dashboards and outcome-focused governance. This team supports the digital retail and guest support center areas of the business. Success requires strong cross-functional leadership vendor partnership management technical fluency in QE and disciplined program execution. The Program Manager QE Transformation will lead a multi-year transformation program to elevate QE. This individual is accountable for planning governance execution and benefits realization. The ideal person for this role with be strong in Program Management fundamentals being comfortable leading change and a program that will span across all North America digital channels. Further you will work with your Director and three (3) Managers as your direct team but your program touches various hub teams and a vast group of stakeholders. Youll be working cross-functionally with other Managers Directors and delivery teams to drive direction manage dependencies head governance and overall steer the program. Someone with experience in transformations from a Program Management perspective specifically helping to dig through ambiguity and shape a road map around Artificial Intelligence (AI) strategy and automation transformation will be a great fit for this addition this team is in infancy stages of integrating with a managed service provider so someone with a proven track record implementing managed services (vendor selection onboarding SLAs performance and continuous improvement) would be an asset.

Must-haves

8 years in Program Management or delivery leadership
Experience in leading transformation programs in QE or other technical areas (i.e. strategies test data management CI/CD integration and automation patterns AI in engineering team transformations)

Plusses:

Proven track record implementing managed services (i.e. vendor selection onboarding SLAs performance and continuous improvement)
Experience delivering programs that introduce AI-driven strategies or capabilities

Job Titles: Program Manager Location: c 4 days in office Burrard Contract length: 6 months possibility of extension (12-18 month total) Reporting into: Director Quality Engineering Start Date: ASAP Interview process: 3 rounds HM QA/QE technical and then Program Manager Interview avail...