Human Resources Officer

About Us

Apex Lifestyle is a growing disability services provider within the NDIS family delivering high-quality person-centred supports across a range of client needs including respite and Supported Independent Living (SIL).

We support people of all ages with physical and intellectual disabilities and pride ourselves on being responsive flexible and values-driven. Our participants are supported by a strong internal network of OH&S HR service coordinators team leaders and dedicated support workers enabling us to meet client needs promptly and safely.

As the NDIS and workforce landscape continues to evolve Apex Lifestyle is committed to best-practice people management compliance and employee wellbeing.

The Role

We are seeking a capable and people-focused HR Officer to join our team and support the full employee lifecycle across the organisation. This role combines hands-on HR administration with advisory and operational HR responsibilities supporting leaders and employees across a growing and diverse workforce.

Reporting to senior management the HR Officer will play a key role in recruitment onboarding employee relations compliance with NDIS and employment legislation and the continuous improvement of HR systems and practices.

This position is ideal for someone who enjoys variety takes initiative and is ready to step into a broader HR role within a supportive and values-driven organisation.

Key Duties & Responsibilities

HR Operations & Administration

• Maintain accurate and confidential employee records including contracts compliance documentation certifications and leave records
• Manage and improve HR systems and databases (HRIS) ensuring data accuracy and compliance
• Prepare HR reports workforce metrics and documentation for management

Recruitment & Onboarding

• Coordinate end-to-end recruitment and selection processes
• Draft publish and manage job advertisements
• Screen applications coordinate interviews and communicate with candidates
• Manage onboarding and induction processes including NDIS compliance requirements
• Develop and maintain onboarding and training materials

Employee Relations & Advisory Support

• Act as a first point of contact for employee HR enquiries regarding policies entitlements and workplace matters
• Support performance management disciplinary processes and workplace investigations including meeting coordination and documentation
• Provide advice to management on appropriate HR practices policies and procedures
• Identify and escalate workforce risks wellbeing concerns or compliance issues

Compliance & Best Practice

• Ensure compliance with Fair Work legislation Modern Awards and NDIS Quality & Safeguards requirements
• Monitor employee screening mandatory training and credential currency
• Assist with internal audits accreditation preparation and continuous improvement initiatives
• Support the development review and implementation of HR policies and procedures

Payroll & Workforce Support

• Prepare and validate payroll-related data (e.g. hours worked employment changes allowances)
• Liaise with payroll providers and managers to resolve discrepancies
• Support workforce planning and resource needs across services

About You

You are a confident and approachable HR professional who enjoys balancing operational work with employee support and advisory responsibilities. You are organised adaptable and comfortable working in a fast-paced regulated environment.

Essential Requirements:

• Current NDIS Worker Screening Check
• Completion of NDIS Worker Orientation Module and Induction Module
• Sound understanding of confidentiality and ethical HR practice
• Strong written and verbal communication skills
• Ability to raise concerns provide feedback and escalate issues appropriately

Experience & Skills:

• Demonstrated experience in an HR Officer HR Advisor or senior HR administration role
• Experience using HRIS and payroll systems (Employment Hero Deputy and Nightingale highly regarded)
• High level of computer literacy including Microsoft 365
• Knowledge of Fair Work legislation Modern Awards and employment standards
• Strong organisational time management and prioritisation skills
• Professional phone manner and ability to build rapport with staff at all levels
• Experience in the NDIS disability or community services sector is highly regarded

Qualifications:

• Certificate IV in Human Resources Business or similar (preferred)

Unsure if you meet all the requirements We encourage you to apply the right fit may not have the perfect resume.

Culture & Benefits

This role offers the opportunity to work within a dynamic and supportive team that consistently delivers positive outcomes for both clients and employees. Apex Lifestyle offers:

• Ongoing training and professional development
• Career progression opportunities as the organisation continues to grow
• Employee Assistance Program (EAP)
• Flexible work arrangements where operationally possible
• A respectful inclusive and safety-focused workplace culture

Diversity & Inclusion

Apex Lifestyle is an equal opportunity employer. We welcome applications from people of diverse backgrounds cultures genders abilities and identities.

We recognise that Aboriginal and Torres Strait Islander sovereignty over the land was never ceded and are committed to reconciliation. Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.

Questions

Please feel free to get in contact with Jena onor

Please note: Due to the high volume of applications Apex Lifestyle may not be able to respond to all unsuccessful applicants. Only those selected to proceed to an initial phone screen will be contacted directly.

While a cover letter is not compulsory submitting one may strengthen your application by helping us better understand your motivation and suitability for the role.