About InvoiceCloud:
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025 including USA TODAY and Boston Globe Top Workplaces multiple SaaS Awards wins for Best Solution for Finance and FinTech and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services as well as our leadership in AI maturity and responsible innovation. Its an award-winning purpose-driven environment where top talent thrives. To learn more .
Job Details
The Senior AI Engineer advancesInvoiceCloudsgenerative AI strategy by designing developing and deploying large language model (LLM) and AI-powered capabilities that enhance platform intelligence and customer experience. This roleoperatesat the intersection of research engineering and product impact owning the full lifecycle of AI solutions from rapid prototyping through scalable production deployment.
As a senior technical contributor the role partners closely with Product Data Science Data Engineering and Platform teams to translate business goals into reliable secure and measurable AI implementations. The Senior AI Engineer defines reusable frameworks and standards improves developer velocity through automation and observability and applies applied experimentation to drive meaningful outcomes.
Success Profile
At InvoiceCloud success is anchored in our core competencies. These competencies guide how every employee delivers impact across their role
Takes Ownership
Owns end-to-end development and delivery of AI ML and LLM-powered solutions from design through production.
Acts as a technical authority for AI architecture frameworks and model lifecycle management.
Ensures data governance security compliance and operational stability across AI deployments.
Proactivelyidentifiesblockers defines mitigation approaches and drives disciplined execution.
Maintains accountability for reliability scalability and long-term maintainability of AI systems.
Drives Efficiency
Improves platform intelligence latency scalability and operational performance through optimization and observability.
Defines and applies technical KPIs for accuracy inference performance and system health.
Builds reusable components services and standards that accelerate AI development and reduce duplication.
Implements automation throughMLOpspipelines monitoring andevaluationworkflows.
Usesdata-driven feedback loops to continuously improve model behavior and system efficiency.
Innovative
Evaluates andprototypesemergingAI technologies including LLMs agentic frameworks and multimodal systems.
UsesGenAI tools such as Azure OpenAILangChain and Semantic Kernel to accelerate experimentation and delivery.
Leads applied experimentation tovalidatenew approachesand evolve AI architecture patterns.
Advances self-learning monitoring and automation strategies that strengthen AI delivery at scale.
Applies creative problem-solving to complex AI challenges across the platform.
Customer Centric
Designs AI-powered capabilities that enhance payer engagement personalization and operational outcomes.
Collaborates with Product and Client-facing teams to ensure AI solutions align with real customer needs.
Incorporates feedback loops to measure business impact and refine AI behavior over time.
Advocates for responsible AI practices that emphasize fairness transparency and trust.
EnsuresAI systems deliver predictable high-qualityexperiencesin customer-facing workflows.
Requirements
9 years of software engineering experience including 3 years building AI ML or LLM-powered applications
Proven success delivering scalable production-grade AI systems in a SaaS environment
Strongproficiencyin Python and C# with experience using Azure OpenAILangChain Semantic KernelFastAPI and vector databases
Deep understanding of model evaluation prompt tuning inference optimization and observability
Experience designing deploying andoperatingAI pipelines and services
Strong analytical communication and collaboration skills
Experience mentoring engineers or influencing technical design and standards
InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race color religion age sex nationality disability genetic information veteran or military status sexual orientation gender identity or expression or any other characteristic protected under applicable laws.
This commitment applies to all aspects of employment including recruitment hiring placement promotion termination layoff recall transfer leave compensation and training.
If you require a disability-related or religious accommodation during the application or recruitment process and wish to discuss possible adjustments please contact .
Click here to review InvoiceClouds Job Applicant Privacy Policy.
For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases employees or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.
Required Experience:
Senior IC
About InvoiceCloud:InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025 including USA TODAY and Boston Globe Top Workplaces multiple SaaS Awards wins for Best Solution for Finance and FinTech and national customer service honors from Stevie and the Business Intellige...
About InvoiceCloud:
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025 including USA TODAY and Boston Globe Top Workplaces multiple SaaS Awards wins for Best Solution for Finance and FinTech and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services as well as our leadership in AI maturity and responsible innovation. Its an award-winning purpose-driven environment where top talent thrives. To learn more .
Job Details
The Senior AI Engineer advancesInvoiceCloudsgenerative AI strategy by designing developing and deploying large language model (LLM) and AI-powered capabilities that enhance platform intelligence and customer experience. This roleoperatesat the intersection of research engineering and product impact owning the full lifecycle of AI solutions from rapid prototyping through scalable production deployment.
As a senior technical contributor the role partners closely with Product Data Science Data Engineering and Platform teams to translate business goals into reliable secure and measurable AI implementations. The Senior AI Engineer defines reusable frameworks and standards improves developer velocity through automation and observability and applies applied experimentation to drive meaningful outcomes.
Success Profile
At InvoiceCloud success is anchored in our core competencies. These competencies guide how every employee delivers impact across their role
Takes Ownership
Owns end-to-end development and delivery of AI ML and LLM-powered solutions from design through production.
Acts as a technical authority for AI architecture frameworks and model lifecycle management.
Ensures data governance security compliance and operational stability across AI deployments.
Proactivelyidentifiesblockers defines mitigation approaches and drives disciplined execution.
Maintains accountability for reliability scalability and long-term maintainability of AI systems.
Drives Efficiency
Improves platform intelligence latency scalability and operational performance through optimization and observability.
Defines and applies technical KPIs for accuracy inference performance and system health.
Builds reusable components services and standards that accelerate AI development and reduce duplication.
Implements automation throughMLOpspipelines monitoring andevaluationworkflows.
Usesdata-driven feedback loops to continuously improve model behavior and system efficiency.
Innovative
Evaluates andprototypesemergingAI technologies including LLMs agentic frameworks and multimodal systems.
UsesGenAI tools such as Azure OpenAILangChain and Semantic Kernel to accelerate experimentation and delivery.
Leads applied experimentation tovalidatenew approachesand evolve AI architecture patterns.
Advances self-learning monitoring and automation strategies that strengthen AI delivery at scale.
Applies creative problem-solving to complex AI challenges across the platform.
Customer Centric
Designs AI-powered capabilities that enhance payer engagement personalization and operational outcomes.
Collaborates with Product and Client-facing teams to ensure AI solutions align with real customer needs.
Incorporates feedback loops to measure business impact and refine AI behavior over time.
Advocates for responsible AI practices that emphasize fairness transparency and trust.
EnsuresAI systems deliver predictable high-qualityexperiencesin customer-facing workflows.
Requirements
9 years of software engineering experience including 3 years building AI ML or LLM-powered applications
Proven success delivering scalable production-grade AI systems in a SaaS environment
Strongproficiencyin Python and C# with experience using Azure OpenAILangChain Semantic KernelFastAPI and vector databases
Deep understanding of model evaluation prompt tuning inference optimization and observability
Experience designing deploying andoperatingAI pipelines and services
Strong analytical communication and collaboration skills
Experience mentoring engineers or influencing technical design and standards
InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race color religion age sex nationality disability genetic information veteran or military status sexual orientation gender identity or expression or any other characteristic protected under applicable laws.
This commitment applies to all aspects of employment including recruitment hiring placement promotion termination layoff recall transfer leave compensation and training.
If you require a disability-related or religious accommodation during the application or recruitment process and wish to discuss possible adjustments please contact .
Click here to review InvoiceClouds Job Applicant Privacy Policy.
For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases employees or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.
Required Experience:
Senior IC
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