Mixologist (St Regis Budapest) Pre-opening

ST REGIS BUDAPEST

Combining timeless glamour with a vanguard spirit St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 55 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis Hotel in New York by John Jacob Astor IV at the dawn of the twentieth century the brand hasremainedcommitted to an uncompromising level of bespoke and anticipatory service forall ofits guests delivered flawlessly by the signature St. Regis Butler Service.

POSITION SUMMARY

Prepare drink orders for guests according to specified recipes using measuring systems. Issue open and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar bar unit tables and other tools. Prepare fresh garnishes for drinks. Stock ice glassware and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift complete designated cashier reports resolve any discrepancies drop off receipts and secure bank. Secure liquors beers wines coolers cabinets and storage areas. Complete closing duties. Contribute to the development of innovative cocktail menus by applying current mixology trends and techniques such as infusion clarification fat-washing carbonation and modern presentation while ensuring balance consistency and operational feasibility.

Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others support team to reach common goals and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g. small print). Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance. Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Move through narrow confined or elevated spaces. Move over sloping uneven or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees including bending twisting pulling and stooping. Perform other reasonable job duties as requested by Supervisors.

Guest Relations

• Welcome and acknowledge each and every guest with a smile eye contact and a friendly verbal greeting using the guests name when possible.
• Actively listen and respond positively to guest questions concerns and requests using brand or property specific process (e.g. LEARN PLEASED Guest Response LEAP) to resolve issues delight and build trust.
• Address guests service needs in a professional positive and timely manner.
• Anticipate guests service needs including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
• Thank guests with genuine appreciation and provide a fond farewell.
• Provide assistance to individuals with disabilities including assisting visually hearing or physically-impaired individuals within guidelines (e.g. escorting them when requested using words to explain actions writing directions on paper moving objects out of the way or offering access to Braille or TDD phones).
• Assist other employees to ensure proper coverage and prompt guest service.
• Engage guests in conversation regarding their stay property services and area attractions/offerings.

Communication

• Speak to guests and co-workers using clear appropriate and professional language.

Working with Others

• Support all co-workers and treat them with dignity and respect.
• Develop and maintain positive and productive working relationships with other employees and departments.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

• Comply with quality assurance expectations and standards.

Physical Tasks

• Read and visually verify information in a variety of formats (e.g. small print).
• Stand sit or walk for an extended period of time or for an entire work shift.
• Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination.
• Move through narrow confined or elevated spaces.
• Move over sloping uneven or slippery surfaces.
• Move up and down stairs and/or service ramps.
• Reach overhead and below the knees including bending twisting pulling and stooping.

General Food and Beverage Services

• Follow appropriate procedures for serving alcohol (e.g. TIPs (Training for Intervention Procedures) CARE (Control Alcohol Risks Effectively)).
• Maintain cleanliness of work areas throughout the day practicing clean-as-you-go procedures.
• Assist your and other departments when needed to ensure optimum service to guests.
• Report any employee guest and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident.

Menu Creativity and on-trend techniques

• Contribute to the development of innovative cocktail menus by applying current mixology trends and techniques such as infusion clarification fat-washing carbonation and modern presentation while ensuring balance consistency and operational feasibility.

Assists Management

• Communicate with guests other employees or departments to ensure guest needs are met.

Greeting and Seating

• Thank every guest upon departure invite them to return and wish them a fond farewell.

Closing

• Secure liquors beers wines coolers cabinets and storage areas.
• Complete closing duties including storing all reusable goods breaking down goods cleaning all equipment and areas returning equipment to proper locations locking refrigerators restocking items turning off lights locking doors and completing daily cleaning checklist.

Cash/Bank Handling

• Count bank at end of shift complete designated cashier reports resolve any discrepancies drop off receipts and secure bank.
• Follow property control audit standards and cash handling procedures (e.g. blind drops).
• Transport bank to/from assigned workstation following security procedures.
• Obtain assigned bank and ensure accuracy of contracted monies obtaining change required for expected business level and keeping bank secure at all times.
• Process all payment methods in accordance with Accounting procedures and policies.

Bartending

• Follow all state and local laws for serving alcohol responsibly (e.g. last call times).
• Prepare drink orders for guests according to specified recipes using measuring systems.
• Maintain cleanliness and condition of bar bar unit (CO2 lines soda tanks soda guns drain etc.) tables and other tools following all set-up guidelines.
• Prepare fresh garnishes for drinks.
• Document and communicate any incidents/accidents immediately to management and Loss Prevention during shift or event.
• Stock ice glassware and paper supplies.
• Requisition all necessary supplies specifically bottle-for-bottle liquor restock transporting supplies from storeroom to bar set-up area as required.
• Remove soiled wares from bar top and tables and place in designated area.

• Anticipate and communicate replenishment needs promptly ensuring no shortages throughout scheduled function time and ensuring proper authorization for additional payments as required prior to replenishing.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

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