System Administrator

SOTI is committed to providing its employees with endless possibilities; learning new things working with the latest technologies and making a difference in the world.

Who We Are

At SOTI we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software.

To us being visionary is more important than doing things the way theyve always been done.

What Were Looking For

Our people are our most important resource. The Systems Administrator works to support computing infrastructure and enterprise applications which provide services to our Corporate Call Center QA and Development teams as well as external clients. This role will be responsible for the design planning installing configuring maintaining and ongoing support of the client-server infrastructure. Including but not limited to physical and visualized servers Microsoft/VMWARE technologies Azure & AWS Cloud Computing Services SSO architecture O365 Admin Exchange file archiving network file shares environment and Microsoft licensing. The incumbent will also provide technical expertise advice and guidance to projects to support the growth and evolving requirements of our business. The successful candidate must be able to work in a fast-paced computer-intensive deadline-driven environment with technical staff members of all levels.

Whats in it for you

The People - From our humble origins in our founders basement to our industry leading position today SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth continuous innovation and fun.

The Growth - Our environment fosters new ideas fresh perspectives and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - Youll get the chance to work with leading edge technologies and take on complex and interesting projects as part of highly collaborative and agile teams. You will work alongside SOTIs partners which include leading tech giants that will keep you on the cusp of emerging technologies.

What Youll Do

• Performs research and analysis in server infrastructure technology to identify propose and implement cost effective and practical technology solutions.

• Provides 2nd level of support in the designated areas.

• Performs installations and upgrades of server operating systems system software system patches and hot fixes as required.

• As required provides day-to-day operational support and system administration tasks.

• Responds to assigned tickets and resolves problems in the designated technology areas.

• Ensure the security of information technology assets data network access backup systems and implement monitoring and alerting systems to verify the security of internal and external systems.

• Conducts hardware and software audits and review of server infrastructure to ensure compliance with established standards policies and configuration guidelines.

• Identify opportunities for automation to streamline repetitive tasks improve efficiency and reduce manual intervention in system administration processes.

• Develop and maintain technical documentation diagrams and procedures for the designated technology areas.

• Attend and contribute to team meetings.

Special Conditions:

• Some evening and weekend work will be required (as required)

• Ability to provide 24-hour on-call and on-site emergency support (as required)

Experience Youll Bring

• University Degree or Diploma in Computer Science Information Technology Computer Networking Engineering or a related technical field

• 3 years progressive experience in IT Systems Administration and Architecture

• 3 years of experience and knowledge of Linux and Windows Server and related services Active Directory DNS DHCP NPS Sites etc.

• 3 years of experience for Technology stack including MS Exchange Office 365 Skype for Business/Microsoft Teams SharePoint)

• 3 years of experience in virtualization technology Hyper-V.

• Working knowledge of IAM platform OneLogin and standard SSO and SAML authentication technologies.

• Working knowledge of SAN technology and administration (Pure Storage iSCSI Fiber Channel).

• Experience with monitoring tools like Zabbix/SCOM/PRTG escalation processes and procedures.

• Familiarity with cloud computing platforms (e.g. AWS Azure Google Cloud)

• Experience managing vulnerabilities endpoint security and patch management using tools like Qualys Microsoft defender and Patch my PC.

• Proven strong analytical and troubleshooting skills is a must.

• Excellent report and documentation writing skills

Nice to Have:

• Relevant certifications (Security AWS certified Solution Architect)

• Microsoft Certified: Windows Server Hybrid Administrator Associate

#LI-VA1

If you want to bring your ideas to life apply at SOTI today.

Use of Artificial Intelligence in Hiring

SOTI uses AI tools to support parts of our recruitment process such as reviewing resumes screening qualifications and creating interview questions. These tools assist our team only-final hiring decisions are made by people not automation. For privacy-related questions please contact .

We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process please notify People & Culture at .

Please note that SOTI does not accept unsolicited resumes from recruiters or employment the absence of a signed Services Agreement with agency/recruiter SOTI will not consider or agree to payment of any referral compensation or recruiter fee.