Employee Benefits Client Service Specialist Hybrid
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Job Location:
McLean, MD - USA
Yearly Salary:
$ 60000 - 65000
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Employee Benefits Client Service Specialist - Hybrid
Job Summary
Seeking a dedicated and detail-oriented Employee Benefits Client Service Specialist to join a growing team. This role is integral to supporting the Account Managers and ensuring the seamless delivery of exceptional service to clients. The ideal candidate will have a strong background in employee benefits excellent organizational skills and a passion for providing top-notch client support. This is a hybrid position offering a mix of remote and in-office work.
Compensation Package
- Salary Range: $60000 - $65000 annually
- Benefits: Comprehensive benefits package including health insurance 401(k) plan and additional perks
- Work Arrangement: Hybrid (combination of remote and in-office work)
Responsibilities
- Assist Account Managers with daily tasks and client service needs
- Manage claim inquiries and resolve issues efficiently
- Communicate with insurance carriers to address billing errors and other concerns
- Support Account Managers with enrollment processes and related tasks
- Maintain accurate records and documentation in the EPIC software system
Qualifications/Requirements
- Minimum of 2 years of experience in a similar role within the employee benefits or insurance industry
- Active Life & Health (L&H) licensure required
- Proficiency in EPIC software is preferred
- Strong organizational and communication skills
- Ability to manage multiple tasks and prioritize effectively
- A proactive and client-focused mindset
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Required Experience:
IC
Key Skills
- Customer Service
- Fmla
- HIPAA
- Microsoft Outlook
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- ADP
- Human Resources
- Phone Etiquette
- Workday
About Company
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