Business Travel Sales Manager Hilton Motif Seattle

Due to a promotion the stylish Hilton Motif Seattle is looking for a talented Business Travel Sales Manager to join the team!

Located on 5th Avenue in the heart of downtown Seattle this stylish hotel is nestled between Pike Place Market and Union Street and is surrounded by the citys finest restaurants shopping entertainment venues museums and attractions. This sleek urban style hotel features amenities including a vibrant award-winning restaurant offering an extensive outdoor patio with sweeping city views over 28000 square feet of meeting space and 319 newly redesigned rooms.

The Salary Range for this role is $80175-$85175 and is based on applicable and specialized experience and location.

The Benefits Hilton is proud to have an award-winning workplace culture ranking#1 Best Hospitality Company To Work For in the World.

We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and offers its eligible team members a comprehensive benefits package including:

• Medical Insurance Coverage for you and your family.
• Vision dental life and disability insurance
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO) you will accrue 18 days/144 hours per year
• Supportive parental leave program that runs concurrently with Washington States Paid Family and Medical Leave program. Our team members receive benefits up to Washington States maximum threshold per week. Hilton will then top this up to the weekly ABBR (Annual Benefit Base Rate).
• Go Hilton travel discount program: 100 nights of discounted travel per calendar year
• Matching 401(k)
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Access to your pay when you need it through DailyPay

Other Compensation

• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Complimentary meals in the cafeteria while on shift

Sales Incentive

Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales Catering & Events teams to reward our employees for their contributions to our companys financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives meaning multiple opportunities to earn a payout. A revenue goal of 200k USD or greater is required in order for the payout potential for that objective to be uncapped. The payout as a percentage of BEE is capped at 60% at 250% achievement if and when the revenue goal for that objective is below 200k USD for the quarter.

What will I be doing

The sales office in a hotel is a fast-paced ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. As the Business Travel Manager you will serve as the hotel representative to current and prospective clients who require large and complex group accommodations (i.e. sleeping rooms meeting space food and beverage service etc.). Specifically you would be responsible for performing the following tasks to the highest standards:

• Responds to sales inquiries initiates new sales prospects and qualifies leads and solicits potential clients entertains clients conducts site visits and answers questions determines rates prepares proposals negotiates contracts services accounts and analyzes lost business for the hotel/s.
• Develops sales plans and strategies to meet or exceed established revenue and room night goals.
• Works with various departments to ensure requested services are provided to customers.
• This role requires strong sales communication and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify negotiate and secure new revenue for the hotel.
• Customer and Account Management- Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
• Prospecting- Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
• Negotiations- Understand the customer and the business leaders expectations. Adapt to a changing market.

Customer and Account Management:

• Actively engage with Hilton Worldwide Sales Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.
• Develop and execute plans to engage in outside sales calls industry tradeshows and customer events.
• Develop execute and communicate a monthly quarterly and annual business plan for a designated market.
• Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market.
• Represent hotel in all interactions dealing with their customers relative to sales including creating business proposals and executing contracts.
• Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs.
• Coordinate customer specifications (including room food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.

Prospecting:

• Research solicit and generate new leads for business opportunities through database research and proactive sales efforts maximizing new room revenue and meet and exceed lead generation goals.
• Create and execute plan to shift share from your competitors.

• Engage in outside sales activities to uncover needs build relationships and to win new business.

Negotiations:

• Negotiate contracts and commission agreements with end-user customers and intermediaries.
• Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.
• Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.

What are we looking for

To fulfill this role successfully you should demonstrate the following minimum qualifications:

• Minimum Years of Experience: Minimum of one year of Hotel experience in guest contact areas. Previous sales experience preferred.
• Additional Requirements: Ability to travel on short notice and adaptable to schedule changes.
• Highly professional presentations and oral and written communication skills.
• Must Have BT experience

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

#LI-MD1

EOE/AA/Disabled/Veterans