Loan Services Officer | Retail Settlements

Adelaide - Australia

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Applications Close: 20th January 2026 *please note shortlisting and interviews may commence prior to closing date so dont delay apply now!

Position Description:Retail SettlementsLoan Services Officer112020 (5).pdf

Are you detail oriented a problem solver and can pick new systems up quickly

It starts here. With Bendigo Bank and you.

At Bendigo Bank were committed to providing exceptional service and support to our customers. Our Operations Processing & Servicing (OPS) team plays a crucial role in achieving this goal by ensuring the smooth and efficient delivery of our products and services. As a Loan Services Officer within the Retail Settlements team youll be a key contributor to this success directly impacting the financial journeys of our customers. Youll work collaboratively with internal and external stakeholders to process loan settlements accurately and efficiently ensuring a seamless experience for everyone involved. This is a fantastic opportunity to utilise your skills and experience in a dynamic and rewarding environment.

Your work will be vital to the success of our retail lending operations. You will be responsible for the accurate and timely processing of loan settlements working closely with solicitors other financial institutions and internal teams. Youll play a critical role in ensuring that our customers receive their funds promptly and that all necessary documentation is correctly completed and filed. This is a challenging yet fulfilling role that offers a unique opportunity to make a significant contribution to a customer-centric organisation. If you thrive in a fast-paced environment where accuracy and efficiency are paramount this is the perfect role for you.

Key Responsibilities:

Efficiently process loan settlements:Collaborate with solicitors financial institutions and agents to finalise loan settlements ensuring timely and accurate funding.
Manage security documentation:Maintain meticulous records of security documents and assets ensuring compliance with all relevant regulations and internal procedures.
Master our internal systems:Youll become proficient in using our internal systems to efficiently process financial transactions and generate electronic registration instruments ensuring accuracy and efficiency in every step. Full training will be provided.

To succeed in this role wed love you to have:

Proven experience:Prior experience in loan processing security documentation or conveyancing is highly desirable. Familiarity with land titles property legislation and stamp duty is a significant advantage.
Exceptional attention to detail:Youre a meticulous individual with a high level of accuracy and a commitment to quality in every task you undertake.
Strong communication & collaboration:Youre a confident communicator who can build rapport with internal and external stakeholders fostering positive relationships and achieving seamless collaboration.

While experience is valued we prioritise mindset and potential we warmly welcome graduates or early-career candidates who can learn quickly and adapt to new systems.

We offer flexible work options that put our people first working in ahybrid modelwith a minimum local Head Office attendance requirementdeterminedby your Leader to find a rhythm that works best for you and your team. We believe that coming into the office some of the time is the best way to learn stay connected and collaborate effectively especially for key activities like team days 1:1s and town halls.

This is a Full-time 12-Month Contract (or secondment you will need to ask your leader if this is possible) available based at any of any of our head office locations (Ideally Bendigo Adelaide or Melbourne)

Please note all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application.

Please contact theRecruiter forthis vacancy for a confidential discussion if there are any concerns meeting this requirement during the application processor if you would like to discuss the position further.

RecruiterName: Natalie Cornell Senior Talent Acquisition Advisor
Recruiter Email:

For more information check out the Application Process for Internal Candidatespage.

Required Experience:

Unclear Seniority

Applications Close: 20th January 2026 *please note shortlisting and interviews may commence prior to closing date so dont delay apply now!Position Description:Retail SettlementsLoan Services Officer112020 (5).pdfAre you detail oriented a problem solver and can pick new systems up quicklyIt starts he...