Sheriff Service Officer

The Sheriffs Service Officer performs operations clerical and judicial proceedings duties for the Polk County Sheriffs Office that are specific to the position.

The most important and essential job function of the position is attitude which includes the following: interacting positively and cooperating with co-workers responding politely to customers working as a team member functioning under intense time pressure and responding in a positive manner to supervision.

The Sheriffs Service Officer may perform other related duties and tasks as required and shall have the physical mental and emotional abilities to perform the essential job duties of the position.

• Direct Deposit Bi-Weekly Pay Checks
• Medical Dental Vision
• Life Insurance
• FRS Retirement
• 10 Paid Holidays
• Paid Time Off
• Tuition Reimbursement
• Education Incentives
• Deferred Compensation Plan
• Wellness Incentives
• Employee Assistance Program (EAP)
• Free Employee Gym
• Free Employee Health Clinic

• Interview victims/witnesses/informants
• Maintain issued equipment
• Secure evidentiary documents
• Review statutes/ordinances/directives
• Conduct investigations
• Update maintain manuals and files
• Review BOLO and agent agreements
• Provide information/referrals to public
• Serve subpoenas
• Perform citizen fingerprinting
• Answer calls from the public
• Relay messages
• Prepare original and supplemental reports
• Maintain field notes
• Maintain attendance records
• Attend training
• Testify at deposition
• Testify at trials hearings or grand juries

• High School or GED
• FCIC/NCIC certification
• Acquire Florida Notary
• Acquire DAVID certification

• Prefer experience working with the general public and familiarity with basic clerical skills

• Works primarily in an office setting under normal stress level
• Works various shifts

• PCSO policy and procedures
• Florida State Statutes
• Geographical area
• Case Reporting Manual
• Type of evidence
• County ordinances
• Community services
• Referral sources
• Resources
• Criminal justice system
• Evidence handling procedures
• *FDLE Fingerprint submission criteria
• Appropriate forms
• Agency member assignments

• Evaluate
• Perform minor maintenance
• Read and write English
• Operate motor vehicle
• Comprehend
• Listen and understand
• Remember details

• Interpersonal
• Keyboarding
• Basic English grammar
• Organizational
• Basic mathematical
• Computer
• Communication

• See at normal range or with accommodation
• Manual dexterity
• Hear at normal level or with accommodation
• Speak English understandably
• Recognize colors
• Lift/carry 25 lbs.
• Sense of Smell
• Sit for long periods
• Ambulate independently

Equal Employment Opportunity Employer M/F/D/V

*FCIC/NCIC: Florida Crime Information Center/National Crime Information Center

FDLE: Florida Department of Law Enforcement