View Job description for Student Success Coach

Reports To:

Executive Director

Position Status:

Full-Time

Posted Pay Range:

$21.12 - $24.05

If you enjoy building meaningful relationships guiding students through important decisions and helping people turn goals into achievable plans youll love being a Student Success Coach at CWI.

In this role youll work closely with students to provide proactive hands-on support that promotes retention completion and career readiness. From academic planning and career exploration to connecting students with campus and community resources Student Success Coaches play a vital role in helping students navigate their college journey with confidence. If youre energized by coaching problem-solving and making a real impactone student at a timethis is the role for you.

Why Join CWI

At the College of Western Idaho (CWI) you will work in a dynamic collaborative environment where problem-solving and innovation are valued and your contributions directly enhance the efficiency of the institution.

Key Responsibilities:

Deliver Proactive Student-Centered Advising and Support

• Build intentional supportive relationships with assigned students through consistent goal-informed advising.
• Monitor student progress toward degree completion and provide timely intervention for at-risk students.
• Assess student needs and connect students to appropriate academic college and community resources.
• Model effective problem-solving strategies civil discourse and professional conduct in support of student success.

Integrate Career Exploration and Work-Based Learning with Academic Planning

• Connect students academic goals with career pathways through Work-Based Learning opportunities.
• Collaborate with faculty administration and student services to support career-aligned student success initiatives.
• Advise students and alumni on career-related decisions using assessment tools where appropriate.
• Assist students with career exploration resources resume development and placement-related services.

Develop and Deliver Student Success Retention and Career Programming

• Plan implement and assess academic success retention career exploration and community-building programs.
• Develop coordinate facilitate and present career development workshops and student success activities.
• Foster a student-centered success environment through intentional programming and engagement.

Maintain Compliance Professional Standards and Institutional Engagement

• Maintain expert-level knowledge of applicable college state and federal policies procedures rules and regulations.
• Assist students in understanding how institutional and regulatory requirements impact their academic progress.
• Provide first-line support for student conduct concerns in alignment with college policies.
• Uphold NACADA Advising Core Values and demonstrate CWIs values through words and actions.
• Participate in institutional school and department initiatives that support student success.

What Were Looking For:

Bachelors Degree or equivalent work experience
Strong technical abilities: database systems presentation software Microsoft Office suites or equivalent
Strong cross-cultural interpersonal and writing skills are necessary
Strong public speaking skills and ability to represent the college in a positive way to diverse populations
Strong Event Planning/Coordination skills
Ability to interpret follow and administer academic and administrative policy
Ability to communicate effectively in both oral and written form
Ability to travel between various locations throughout the day

2-3 years of experience college/university advising career counseling job placement or financial aid office or goal-oriented client/customer service work preferred but not required
Bilingual (Spanish/English) preferred but not required

Benefits:

• For information on health insurance including coverage details and plan summaries visit
• Retirement plans with employer contribution of over 11%
• Health Savings Accounts and Flexible Spending Accounts
• Employer-paid life insurance and short- and long-term disability insurance
• Eleven paid holidays per year (faculty may vary)
• Generous vacation and sick leave
• Paid Parental Leave
• Tuition discount on classes at CWI and other colleges

Additional Instructions for Applicants:

* All candidates must reside within or be willing to relocate to a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.

All qualified applicants will receive consideration for employment without regard to race color religion sex age national origin disability veteran status gender identity sexual orientation or any other applicable legally protected status.