QC Manager Low Voltage [R]

Any Employment Offers are Contingent Upon Successful Completion of the Following:

• Verification of Work Authorization and Employment Eligibility

• Substance Abuse Screening

• Physical Exam (if applicable)

• Background Checks for Badging/Security Clearances (if applicable)

• Culture Index - To better assess your fit for the job please take 5-10 minutes and complete a Culture Index Survey (LINK).

About Hensel Phelps:

At Hensel Phelps we bring our clients vision to life with a comprehensive approach that begins with innovative planning and extends throughout the life of the property. Our expert development construction and facility services teams ensure that every project meets our clients goals and objectives.

Over our 84-year history Hensel Phelps has evolved from a bid-build general contractor to a full-service building provider. Our organization is comprised of three lines of business development construction and facility services. These groups work as a cohesive team sharing ideas and knowledge from each discipline to provide our clients with the highest level of service. Our capabilities span from concept through the long-term facilities management of projects which means that our focus is on the complete life cycle of each project we build.

Hensel Phelps Facility Services Group is uniquely qualified with decades of facility experience. The Facility Services Group specializes in facility solutions building systems integration specialized construction and facility management. Our team provides best-in-class operational solutions with technical knowledge and subject matter experts of building systems envelopes campus and client operations.

Position Description:

The Quality Compliance Manager (QCM) is responsible for developing implementing and overseeing the Quality Compliance program for Hensel Phelps Services. This role ensures that all service operations facility management programs and technical maintenance activities meet the highest standards of safety compliance and performance. The QCM works closely with regional and site leadership to monitor adherence to company standards client requirements and regulatory obligations. This individual will lead compliance initiatives conduct audits and partner with stakeholders to drive continuous improvement and consistency across all Services operations. This is a safety-sensitive position.

Position Qualifications:

• Bachelors degree in engineering construction management facility management or related field; equivalent professional experience may be considered.
• 510 years of experience in quality compliance quality assurance or program management in facilities construction or technical services.
• Preferred: BICSI Certified Technician
• Experience supervising and mentoring technical staff (engineers inspectors auditors).
• Ability to work in a fast-paced environment and be able to function as part of a high-performance team.
• Ability to work collaboratively in mobile work environment.
• Advanced skills in data-driven decision-making performance metrics and continuous improvement processes.
• Knowledgeable with software in MS Office (Excel Project Word SharePoint).
• Ability to work under pressure and meet deadlines.
• Effective written and oral communications skills and detailed.
• Valid drivers license.

Essential Duties:

• Conduct regular audits of service delivery facility operations and technical maintenance programs to ensure compliance with company client and regulatory requirements.

• Supervise and oversee telecommunications closets.

• Lead compliance and quality review meetings producing actionable outcomes for continuous improvement.

• Review compliance data reports and corrective action plans; ensure timely and effective resolution of issues.

• Maintain and update compliance logs audit findings and corrective actions in alignment with company standards.

• Coordinate with third-party auditors regulators and clients on quality and compliance-related matters.

• Provide training guidance and coaching to managers and staff on compliance requirements and quality standards.

• Participate in regional and corporate initiatives to standardize and improve compliance frameworks across the Services business unit.

• Track key performance indicators (KPIs) and develop reports to leadership on compliance performance risk areas and improvement opportunities.

• Partner with Regional Directors Site Managers and technical staff to establish quality and compliance goals monitor progress and resolve deficiencies.

• Supervise and train other technicians.

Physical Work Classification & Demands:

• Heavy Work. Exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects.
• The individual in this position will periodically walk kneel sit crouch reach stoop read/see speak push pull lift stand and finger/type. The frequency of each action varies by workflow and field activity.
• Walking - The person in this position needs to frequently move about the jobsite.
• Sometimes operates a computer or tablet and other office machinery such as a calculator and phone.
• The person in this position frequently communicates with employees and external stakeholders regarding a variety of topics related to office and field administration.
• Constantly reads written communications and views mail submissions. Will also need to read blueprints and take/verify field measurements.
• Climbing Ascending or descending ladders stairs scaffolding and ramps at various heights.
• Balancing Ability to maintain body equilibrium to prevent falling and to walk stand or crouch.
• Stooping Bending the body downward and forward by the spine at the waist.
• Reaching Extending hand(s) and arm(s) in any direction for various lengths of time.
• Grasping Needs to apply pressure to an object with fingers and palm regularly.
• Visual acuity and ability to operate a vehicle as certified and appropriate.
• Occasionally exposed to high and low temperatures.
• Frequently exposed to noisy environment and outdoor elements such as precipitation and wind.

Benefits:

Hensel Phelps provides generous benefits for our fulltime employees. This position is eligible for company paid medical insurance life insurance accidental death & dismemberment long-term disability 401(K) retirement plan and our employee assistance program (EAP). Employees are also eligible for employee paid enrollment in vision and dental insurance. Hensel Phelps also believes in the importance of taking time to recharge. As a result employees are eligible for paid time off beginning upon hire. Employees are also eligible for a company cell phone or cell phone allowance in accordance with company policy. Based on position location a cost-of-living adjustment (COLA) may also be included (subject to periodic review and adjustment).

Equal Opportunity and Affirmative Action Employer:

Hensel Phelps is an equal opportunity and affirmative action employer. Hensel Phelps shall not discriminate against any employee or applicant for employment on the basis of race color religion sex age national origin sexual orientation gender identity and expression domestic partner status pregnancy disability citizenship genetic information protected veteran status or any other characteristic protected by federal state or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

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Required Experience:

Manager