Housing Services Administration Assistant

Contract:Permanent

Your week: 36.25 hours(Monday to Friday9am 5:15pm)

Location:Hybrid with a weekly presence in our Peterborough office

As a Housing Services Administration Assistant at Amplius youllprovide essential support to help deliver an efficient customer-focused service while contributing to both team and regional priorities. This is an excellent opportunity to make a real difference in the communities we organised and enjoy working as part of a team this could be the perfect role for you.

Snapshot of your role

• Provide effective administrative support across Housing Community Safety and Allocations including updating customer records and managing noise app recordings.

• Support key processes such as starter tenancy conversions compliance access checks and the letting of empty homes.

• Prepare and manage documents for the Office of Public Trustee including monitoring associated payments.

• Maintain alerts and information across internal systems and external portals ensuring tasks aremonitoredcompletedand assigned appropriately.

• Handle a range of administrative tasks such as raising purchase orders processing BACS requests organising meetings and taking minutes.

• Assistwith customer consultations and related communications as well as supporting team projects andobjectivesasrequired.

Whatwerelooking for

• Good literacy numeracy and IT skills (confident using Outlook Word Excel Teams)
• Well-organised and self-driven with clear andaccuratewritten and verbal communication.
• Able to work collaboratively with colleagues across departments to support consistent ways of working.
• A positive representative ofAmpliusdemonstratingprofessionalism and acting as a role model within the Housing & Healthy Communities Team.
• Resilient and adaptable able to remain effective under pressure and manage competing priorities.

Please read the attached Job Description before applyingso you get the full scope of the role.

Important-We do not provide visa sponsorship; you must be eligible to work in the UK. You mustresidein the UK for the duration of your employment and provide Right to Work evidence.

Closing:19 January

Interviews: 23 January

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

INDAD

Amplius is one of the largest housing providers across the Midlands East and Southeast of England. We own and manage more than 37000 homes and deliver a range of quality services including care and support specialist housing and home ownership options. Were a team of over 1300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference.