- Lead day-to-day on-site technical support and maintenance of physical security system
- Provide break/fix support for CCTV access control and related security devices.
- Configure program and maintain systems including Genetec CCURE 9000 Lenel and similar platforms
- Monitor system performance connectivity and operational integrity
- Troubleshoot hardware software and network-related security issues
- Carry out preventative maintenance system health checks and quality assurance tasks
- Coordinate closely with internal teams and customer stakeholders providing clear updates and escalations
- Support system integrations commissioning of new devices and upgrades
- Line manage and support team members ensuring high service standards
- Maintain accurate documentation reports and service records including incident escalations and metrics.
Please note - The responsibilities listed here arent the full picturebut they give you a good sense of the role. If you meet the minimum requirements and believe youve got what it takes to succeed wed love to hear from you.
Qualifications :
Essential
- 35 years of relevant experience supporting or maintaining physical security systems.
- Proficiency with Genetec Security Center (Omnicast/Synergis) and CCURE 9000 platforms.
- Working knowledge of IP networking including PoE VLANs and device addressing.
- The right to work in the UK with a 5-year checkable history
- Demonstrated experience in hardware installation troubleshooting and documentation.
- Strong communication organizational and customer service skills.
- Ability to work independently with minimal supervision and respond effectively to critical events.
Preferred Certifications
- Genetec Security Center Technical Certifications (Omnicast / Synergis)
- CCURE 9000 System Installer or Advanced Integrator Certification
- Networking qualification (e.g. CompTIA Network equivalent BTEC)
Remote Work :
No
Employment Type :
Full-time
Lead day-to-day on-site technical support and maintenance of physical security systemProvide break/fix support for CCTV access control and related security devices.Configure program and maintain systems including Genetec CCURE 9000 Lenel and similar platformsMonitor system performance connectivity a...
- Lead day-to-day on-site technical support and maintenance of physical security system
- Provide break/fix support for CCTV access control and related security devices.
- Configure program and maintain systems including Genetec CCURE 9000 Lenel and similar platforms
- Monitor system performance connectivity and operational integrity
- Troubleshoot hardware software and network-related security issues
- Carry out preventative maintenance system health checks and quality assurance tasks
- Coordinate closely with internal teams and customer stakeholders providing clear updates and escalations
- Support system integrations commissioning of new devices and upgrades
- Line manage and support team members ensuring high service standards
- Maintain accurate documentation reports and service records including incident escalations and metrics.
Please note - The responsibilities listed here arent the full picturebut they give you a good sense of the role. If you meet the minimum requirements and believe youve got what it takes to succeed wed love to hear from you.
Qualifications :
Essential
- 35 years of relevant experience supporting or maintaining physical security systems.
- Proficiency with Genetec Security Center (Omnicast/Synergis) and CCURE 9000 platforms.
- Working knowledge of IP networking including PoE VLANs and device addressing.
- The right to work in the UK with a 5-year checkable history
- Demonstrated experience in hardware installation troubleshooting and documentation.
- Strong communication organizational and customer service skills.
- Ability to work independently with minimal supervision and respond effectively to critical events.
Preferred Certifications
- Genetec Security Center Technical Certifications (Omnicast / Synergis)
- CCURE 9000 System Installer or Advanced Integrator Certification
- Networking qualification (e.g. CompTIA Network equivalent BTEC)
Remote Work :
No
Employment Type :
Full-time
View more
View less