Bilingual (FrenchEnglish) Healthcare Customer Service Rep

Fredericton - Canada

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Provide customer service support to the providers via phone and email
Provide accurate reporting data in compliance with industry standard
Be point of contact for the event vendor management process includes activating and adding new vendors
Accurate issuance of payments to vendors and others
Generating pre and post event reporting
Must be comfortable assisting providers and staff by training them on event management details and event related responsibilities

Qualifications :

Fluency in French AND English
Exceptional customer service skills
Proven written/communication skills with high attention to detail
Good knowledge of MS Office
Self-Driven strong multitasking abilities
Ability to work individually and with a team
Prior experience in healthcare setting ( preferred)
Prior project /event planning experience (plus)
SME/Floor support experience (plus)

Additional Information :

As a digital transformation company -- and Great Place to Work certified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the worlds most known brands in dozens of industries including Banking & Financial Services; Insurance; Communications Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel Transportation Hospitality & Logistics; and Mortgage Services helping them to better support and serve their customers.

Remote Work :

Yes

Employment Type :

Full-time

Provide customer service support to the providers via phone and emailProvide accurate reporting data in compliance with industry standardBe point of contact for the event vendor management process includes activating and adding new vendorsAccurate issuance of payments to vendors and othersGenerating...

Key Skills

Typing
Data Entry
Customer Service
Basic Math
Computer Skills
Windows
Banking
Upselling
Pricing
Sanitation
Cash Handling
Stocking

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About Company

Sutherland

Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

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