DIRECTOR OF WAREHOUSE & INVENTORY

RESPONSIBILITIES

Essential Functions

Enterprise Warehousing Leadership

• Provide strategic and operational leadership for all warehouse facilities and storage environments (onsite and offsite) including docks staging areas secure storage cold/dry storage and distribution points.
• Establish service levels and operational standards that support museum camp dining and retail prioritiesespecially during peak seasons and major events.
• Set annual objectives staffing plans training requirements and performance expectations for the warehouse team.

Inventory Control Across All Buildings

• Own the institution-wide system of control for all operational inventory categories (e.g. merchandise food program materials operational consumables/equipment) ensuring accurate accountability by building department and storage location.
• Design implement and enforce procedures that maintain continuous visibility and control for inventory into out of and between all USSRC buildings including:
  • Receiving inspection and discrepancy resolution
  • Location assignment/put-away standards
  • Transfers between warehouses and buildings
  • Issuing (requisitions) returns damaged goods and disposal processes
  • Asset/equipment check-out and return processes where applicable
  • Access controls (keys/badges) secure cage areas and restricted inventory policies
• Ensure inventory transactions are executed consistently and recorded accurately in the inventory system(s) so that inventory status is always reliable.

Shipping Receiving & Internal Distribution

• Oversee all inbound freight/parcel operations and outbound shipments including carrier relationships scheduling documentation claims and returns.
• Implement efficient internal distribution routes and replenishment plans for all buildings (museum camp facilities dining areas retail operations offices).
• Ensure receiving docks and delivery points operate safely cleanly and efficiently with clear accountability and chain-of-custody practices.
• Oversee vendor performance related to freight deliveries storage services and warehouse-related equipment.
• Manage warehouse equipment procurement and maintenance plans (forklifts pallet jacks dock levelers shelving/racking).

Systems Data Integrity Audit Readiness

• Select administer and optimize inventory and logistics systems (TAM/POS inventory modules barcoding scanners) in partnership with Finance and IT.
• Establish inventory governance: item master standards location mapping user permissions and reporting cadence.
• Lead cycle counts spot audits and annual physical inventories; investigate variances resolve root causes and implement corrective actions.
• Maintain documentation and controls to support financial audit requirements inventory valuation needs and internal policy compliance.

Operational Readiness for Camp Museum and Peak Seasons

• Drive seasonal planning and large-scale readiness efforts (Space Camp session ramp-ups holiday retail peaks major events and large group arrivals).
• Coordinate kitting/assembly operations and high-volume staging processes for program materials and supplies.
• Partner with department leaders to forecast demand reduce stockouts and improve lead times.

Safety Compliance & Risk Management

• Establish and enforce warehouse safety programs (dock safety racking inspections powered equipment training PPE incident reporting).
• Ensure warehouse storage environments meet compliance needs across inventory types (e.g. food safety storage principles where applicable; OSHA standards; hazard/chemical storage rules if present).
• Create contingency plans for operational risks (power loss affecting cold storage severe weather access issues and delivery disruptions).

People Leadership & Organizational Development

• Recruit train coach and performance-manage warehouse and logistics staff; develop bench strength and succession planning.
• Create standardized training for receiving inventory transactions equipment operation and building-to-building transfer procedures.
• Build a culture of customer service accountability accuracy and continuous improvement.

Budget Procurement Alignment & Cost Control

• Develop and manage the warehousing/logistics operating budget including labor supplies equipment maintenance rentals/leases for offsite warehouses and contracted services.
• Identify efficiency improvements: consolidation of storage locations improved slotting route optimization vendor terms and reduced shrink/damage.
• Partner with Finance/Procurement to align purchasing processes receiving accuracy and contract compliance.

Supervisory Responsibilities:

Level of Supervision: Oversees Warehouse Operations Inventory Control Shipping & Receiving

Travel Required: No

QUALIFICATIONS

• 8 years of progressive leadership in warehousing inventory control or distribution (multi-site preferred).
• Demonstrated ability to implement and enforce inventory controls and chain-of-custody across multiple locations/buildings.
• Strong working knowledge of inventory systems (TAM/POS inventory) barcoding cycle counting reconciliation and reporting.
• Proven people leadership experience (hiring training performance management).
• Strong communication and stakeholder management skills across diverse departments.
• Experience in a museum education campus hospitality or multi-department service organization preferred.
• Familiarity with food distribution/storage requirements (cold/dry/frozen) and working with food service teams preferred.
• Safety and operations training (OSHA forklift program oversight Lean/5S/continuous improvement) preferred.

Physical Requirements

This position has the following special requirements:

Work is performed in office and warehouse environments with variable temperatures and frequent activity in/loading around dock areas.

Ability to walk on warehouse floors regularly oversee material handling operations and respond to operational needs during peak periods (including occasional evenings/weekends).

Eligibility Qualifications

• Must be authorized to work in the United States.

DISCLAIMERS

The U.S. Space & Rocket Center is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin disability or veteran status.

Duties and Responsibilities May Change with or Without Notice

This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Required Experience:

Director