Analyst, Quality Review

Quezon City - Philippines

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Analyst Quality Review Quezon City Philippines

Are you looking to play a key role in helping combat financial crime Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated allowing each of us to thrive Then join Western Union as Analyst Quality Review.

Western Union powers your pursuit.

In this role you will operate within the Know Your Customer team (KYC) of the Global Compliance organization with a primary focus on Enhanced Customer Due Diligence (ECDD) process oversight. This includes performing quality assurance reviews working closely with KYC operations team to improve the ECDD process uptraining the team on existing and emerging ML/TF trends reviewing KYC related controls and making sure they are performing as expected.

Role Responsibilities

Ensure quality standards are maintained and adhered to while executing the oversight of KYC program.
Provide actionable clear and concise feedback with recommendations to key internal and external stakeholders to maintain and improve KYC processes.
Conduct regular quality assurance reviews to assess the accuracy and effectiveness of ECDD assessments and risk mitigation efforts.
Perform in-depth analysis of customer activities identifying risks and red flags during ECDD reviews and escalating concerns when necessary.
Lead and coordinate calibration sessions with relevant teams to ensure consistency in decision making processes.
Identify opportunities for business training and process improvements based on oversight duties making recommendations for automation or efficiency improvements where applicable.
Stay up to date with emerging AML/CFT typologies regulatory changes and trends passing this knowledge into practical trainings sessions for internal teams.

Role Requirements

Bachelors degree in finance business or a related field or equivalent professional experience in financial services compliance or risk management is preferred.
Minimum of 2 years of experience in any of the following: Bank Secrecy Act AML Compliance or general and/or risk-based compliance.
Strong analytical investigative and problem-solving skills with high attention to detail especially in evaluating complex customer profiles and transactions.
Ability to identify and assess compliance risks and escalate issues to appropriate level when necessary.
Demonstrate experience in process improvement or project management particularly in compliance risk or operational areas.
Proven ability to work independently making informed decisions aligned with company policies and regulatory requirements.
Proficiency in MS Office Applications with advanced excel skills for data analysis reporting and process tracking.
Strong communication skills both verbal and written with experience in delivering feedback.
Knowledge of current and emerging technologies in AML/CFT such as transaction monitoring tools data analytics and AI-based systems is a plus.

Work Shift

Western Union values in-person collaboration problem solving and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

We make financial services accessible to humans everywhere. Join us for whats next.

Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities. Were a diverse and passionate customer-centric team of over 8000 employees serving 200 countries and territories reaching customers and receivers around the globe. More than moving money we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper we support our employees in achieving their professional aspirations. Youll have plenty of opportunities to learn new skills and build a career as well as receive a great compensation package. If youre ready to help drive the future of financial services its time for Western Union. Learn more about our purpose and people at AND OTHER DETAILS

Benefits

You will also have access to short-term incentives multiple health insurance options accident and life insurance and access to best-in-class development platforms to name a few
( Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Philippines specific benefits include:

Paid time off
HMO coverage with dependents from day 1 of employment subject to insurers review

For residents of Colorado California Connecticut Delaware Minnesota and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age date of birth or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Other Details

As part of the application process all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions you may reach out to

We are passionate about honoring our employees identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race color national origin religion political affiliation sex (including pregnancy) sexual orientation gender identity age disability marital status or veteran status. The company will provide accommodation to applicants including those with disabilities during the recruitment process following applicable laws.

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Required Experience:

Analyst Quality Review Quezon City PhilippinesAre you looking to play a key role in helping combat financial crime Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated allowing each of us to thrive Then join Western Union as Anal...