Assistant Manager, Hagerty Garage & Social Van Nuys, California
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Job Location:
Van Nuys, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
As a Hagerty Garage Social Assistant Garage Manager you will work with the General Manager to establish a profitable business through client management vehicle management and maintaining a presentable facility.
Ready to get in the drivers seat Join us!
What Youll Do
- Provide exceptional customer service for our Members.
- Work with senior management to lease garage spaces to ensure maximum occupancy.
- Conduct facility tours accurately outlining services and offerings to prospective members.
- Collaborate with the Car Concierge to execute vehicle logistics including check-in parking and preparation for pickup.
- Actively manage and update key boxes accounting for all cars within the facility.
- Manage client registration.
- Ensure facility cleanliness at all times.
- Own the client servicing relationship. Working directly with clients to facilitate their vehicle service needs.
- Assist the Car Concierge with washes and details when necessary.
- Partner with the Car Concierge to coordinate and execute service work ensuring all jobs are completed in a timely fashion.
- Maintain the client database ensuring all records are up-to-date and member inquiries are addressed in a timely manner.
- Work with other Hagerty team members on an as-needed basis to create the best possible member experience.
This Might Describe You
- Minimum of 2 years of management experience in an automotive logistics environment.
- Passion and enthusiasm for cars automotive culture customer service operational excellence and a team-oriented mindset.
- Demonstrated ability to deliver a high level of customer service.
- Comfortable working in a dynamic service-focused environment.
- Experience in automotive related sector.
- Ability to move and operate a variety of high-end vehicles with care and professionalism.
- Valid Drivers License and good standing driving record.
- Must be available to travel for events and work some nights and most weekends.
- Must be able to perform physical tasks (lifting up to 50 lbs standing and walking for long periods of time).
- Strong problem-solving abilities and attention to detail.
- Ability to effectively communicate verbally and in writing.
- Proficient user of MS Office products: Word Excel and PowerPoint.
- Impeccable attendance record.
Other things to note
- This role is on-site at our Hagerty Garage Social located in Van Nuys California
- Familiarity with public company requirements including Sarbanes Oxley and key regulations if applicable. For SOX compliant roles responsible for designing executing and documenting internal controls where they have been identified as owners to prevent errors in financial reporting processes and business operations. Including attestation to the completeness accuracy and compliance of all financial reporting data where applicable.
Say hello to Hagerty
Hagerty is an automotive enthusiast brand and the worlds largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts Hagerty is also home to the Hagerty Drivers Foundation Garage Social Hagerty Drivers Club Marketplace and so much more. Committed to saving driving for future generations each and every thing Hagerty does is dedicated to the love of the automobile.
Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for and invest in every single team member.
At Hagerty we share the road. We are an inclusive automotive community where all are welcomed valued and belong regardless of race gender age or car preference. We are united by our shared passion for driving our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.
If you reside in the following jurisdictions: California Colorado District of Columbia Hawaii Illinois Maryland Minnesota Nevada New York New Jersey Ohio Rhode Island Vermont Washington or Canada please email for compensation comprehensive benefits and the perks that set us apart.
EEO/AA
If you like wild growth and working with happy enthusiastic over-achievers youll enjoy your career with us!
Required Experience:
Manager
Key Skills
- School Bus Driving
- Tractor-Trailer Experience
- Employee Evaluation
- Paratransit
- Van Driver
- Bus Driving
- Vehicle Maintenance
- Box Truck Experience
- Commercial Driving
- Delivery Driver Experience
- Driving
- Heavy Lifting
