Director, Enterprise Integration Strategy & Delivery

Who We Are

Authentic is a unified platform that integrates M&A brand strategy creativity and digital innovation to unlock the power of its global Lifestyle and Entertainment the worlds largest sports and entertainment licensing company Authentic connects strong brands with best-in-class partners to optimize long-term value in the brands generate more than $32 billion in global annual retail sales and have an expansive retail footprint in more than 150 countries including 13000-plus freestanding stores and shop-in-shops and 400000 points of transforms brands by delivering powerful storytelling compelling content innovative business models and immersive experiences. It creates original marketing strategies to drive the success of its brands across all consumer touchpoints platforms and emerging media

Why Authentic

Youll be able to access the resources and scale while leveraging innovative technology and nimble environment. What were saying is this isnt your average day job. If youre hungry to drive ideas into action and own your career lets chat. Our team is rapidly innovating to evolve and define the future of our brands. With the help of some of the brightest minds in retail marketing licensing legal and more we are building the intersection of digital and experiential marketing to help achieve that mission. We reimagine evolve and transform brands! At Authentic we foster an inclusive workplace where diversity of thought and expertise drive competitive advantage. Our global teams are built by go-getters who contribute unique perspectives and push the boundaries of creativity and innovation. Headquartered in New York City Authentic has offices in major metropolitan cities including Los Angeles and Miami as well as Toronto Mexico City London and Shanghai.

The Director Enterprise Integration Strategy & Delivery will assist in the evolution and management of the enterprise integrations service offerings within the IT Business Systems group. Reporting to the Head of Global Business Systems this new role will be a hands-on visionary Senior Manager to lead the enterprise integration strategy as well as manage delivery with a roll-your-sleeves-up approach across our SaaS-first global technology ecosystem. This role is mission-critical to modernizing our integration landscape enabling scalable growth and driving operational excellence. Youll define the future-state architecture lead cross-functional alignment and personally (re)build the integrations that bring it to lifeacross platforms including NetSuite ERP OneStream CPM Salesforce CRM and Luminance CLM to name a few.

This individual will be part of a team that bridges the gap between the business teams vendors technology partners and internal IT teams to operate and maintain key integration platforms. This is not just another IT roleits a chance to shape the backbone of our enterprise integrations and unlock the next wave of digital transformation. Youll be empowered to lead build and innovate in a fast-paced high-impact environment.

To thrive in this role youll bring a blend of strategic thinking technical expertise and cross-functional leadership. Youre a systems thinker who can architect scalable solutions while navigating ambiguity with confidence. You excel at translating business needs into actionable integration strategies and youre comfortable managing vendors leading cross-functional teams and driving enterprise-wide initiatives. Your toolkit includes strong knowledge of integration platforms and methodologies a strong command of release and compliance processes and the ability to communicate clearly across technical and non-technical audiences. Youre proactive collaborative and relentlessly focused on delivering value through innovation and operational excellence.

What youll be working on

Enterprise Integration Strategy

• Assess current-state integration landscape and define a future-state vision aligned with business goals
• (Re)Architect and implement a scalable integration strategy across NetSuite ERP OneStream CPM Salesforce CRM Luminance CLM and other potential future-state enterprise platforms (DAM RMS DRM)
• Own the integration roadmap and delivery plan balancing strategic priorities with tactical execution
• Establish governance standards for integration development security testing deployment and operations
• Monitor and optimize integration performance reliability and scalability

Enterprise Integration Delivery

• Lead cross-functional workshops to gather requirements and drive alignment across IT business systems and external partners
• Design and build APIs microservices SFTP and flat file integrations to support business-critical workflows
• Collaborate with external vendors to ensure high-quality secure and performant integrations
• Monitor and optimize integration performance reliability and scalability

Vendor Management

• Act as point of contact for all production issues or new requests related to enterprise integrations working with business stakeholders to identify priority collaborating with the IT Application Manager(s) and with vendors to triage analyze and solution to closure
• Manage the contractual obligations with vendors regarding integrations including SLAs licenses upgrades maintenance defects and enhancements of integrations; may require review and management of Statements of Work (SOW) for new/existing agreements with vendors
• Manage contractual production defect remediation SLAs regarding integrations with vendor solution providers by collecting and managing data metrics communicating faults and ensuring credits are provided where applicable
• Manage internal and external teams regarding integrations to ensure successful delivery of key initiatives upgrades replacements and retirement

Release and Compliance Management

• Oversee all release management tasks including working with vendor and business users to plan test and deploy all integration releases while driving managing and implementing essential methods using test environments generating test data libraries managing non-production defect remediation defining and managing User Acceptance Testing (UAT) and ensuring completion of all SOX and/or internal audit required documentation
• Maintain audit documentation and comply with all internal and external audit requirements for integrations and change management
• Foster collaboration among cross-functional partners to keep them informed of related projects and other cross-functional integration requests
• Ensure that business decisions and processes made are in compliance with Sarbanes-Oxley

Must Haves:

• 8 years of experience in enterprise IT with deep expertise in systems integration and architecture
• Proven ability to design and build APIs microservices and file-based integrations (SFTP flat files)
• Hands-on experience integrating NetSuite ERP OneStream CPM Salesforce CRM and Luminance CLM (or similar ERP CPM CRM CLM solutions)
• Strong understanding of middleware platforms cloud-native architectures and integration best practices
• Experience with tools such as MuleSoft Boomi Azure Integration Services or similar
• Exceptional communication and stakeholder management skills across technical and non-technical audiences
• Ability to thrive in ambiguity and drive clarity through structured planning and execution
• Experience in consumer products licensing or media ecosystems is a plus
• Experience installing and leading the adoption of best practice processes methods and technologies
• Distinctive people skills with a proven track record of influencing driving change and stakeholder management with a bias for excellent customer service
• Superior problem-solving skills in both ambiguous and tactical situations and a bias for action
• Strong organization skills with ability to organize others around you
• Demonstrated flexibility and ability to perform in a dynamic environment and comfort working in ambiguity
• Outstanding written and oral communication skills and expert meeting planning and facilitation skills
• Ability to provide on-call support as needed (i.e. critical production incident planned production release) which could be during non-standard business hours such as weekend evening or support of global users (i.e. UK)

Primary Location Salary Range:

$175000 - $200000

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Director