This position concentrates on providing support for tutoring services
virtually or in the tutoring centers at the South Bend -Elkhart Campus. This position will work with the School of Arts Sciences and Education and with the tutors in the Tutoring addition this position will serve as an active member of the statewide tutoring organization.
Major Responsibilities:
Work with the statewide tutoring organization reporting and
implementing
Maintain the Tutoring Center daily operations including the
onboarding scheduling and supervision of the tutors.
Oversee the communication promotion and marketing of the
Tutor Center including the Tutor Center webpage.
Oversee the continuous development of resources for student
success.
Evaluate procedures to take part in ongoing analysis to improve
student services.
Maintain the needs of the Tutor Center including appearance
supplies textbooks and reference materials.
Supervise and support tutors who are assisting students enrolled in
Ivy Tech Community College one-on-one or in small groups
following the established protocol in the Tutoring Center.
Ensure the creation of a summary report for each student upon
completion of a tutoring session.
Work with faculty when necessary to ensure best possible
outcomes for students.
Attend and participate in department meetings and bi-annual
professional development.
Provide tutoring and support to students as needed to ensure
continuity of service in the Tutoring Center.
Customer Service:
Demonstrate strong customer service and/or student advocacy
through a positive attitude of approachability adaptability strong
problem-solving and desire to identify and support student
success.
Engage in behaviors that create an inclusive environment in which
all people are valued and supported.
Go beyond the easiest or surface answer for a student or an
internal or external stakeholder and get to the root cause of a
problem question or issue to solve it as quickly and professionally
as possible.
Other Functions: Skills
Should have knowledge of discipline technologies and coaching
techniques appropriate to tutoring and tutor scheduling systems.
Should have strong working knowledge of technologies required to
complete administrative tasks.
Strong interpersonal and written communication skills are
required.
The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned. All
responsibilities will be conducted within the parameters of the Family
Educational Rights and Privacy Act (FERPA).
Compensation:$20.00/hr
Minimum Qualifications:
Associate Degree
Experience in tutoring with adult learners and a diverse
population
Knowledge of college tutoring process
Preferred Qualifications: Bachelors degree preferred
Other Requirements: Ability to work a flexible schedule including evenings andweekends is a necessity.
Ivy Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Required Experience:
IC
This position concentrates on providing support for tutoring servicesvirtually or in the tutoring centers at the South Bend -Elkhart Campus. This position will work with the School of Arts Sciences and Education and with the tutors in the Tutoring addition this position will serve as an active memb...
This position concentrates on providing support for tutoring services
virtually or in the tutoring centers at the South Bend -Elkhart Campus. This position will work with the School of Arts Sciences and Education and with the tutors in the Tutoring addition this position will serve as an active member of the statewide tutoring organization.
Major Responsibilities:
Work with the statewide tutoring organization reporting and
implementing
Maintain the Tutoring Center daily operations including the
onboarding scheduling and supervision of the tutors.
Oversee the communication promotion and marketing of the
Tutor Center including the Tutor Center webpage.
Oversee the continuous development of resources for student
success.
Evaluate procedures to take part in ongoing analysis to improve
student services.
Maintain the needs of the Tutor Center including appearance
supplies textbooks and reference materials.
Supervise and support tutors who are assisting students enrolled in
Ivy Tech Community College one-on-one or in small groups
following the established protocol in the Tutoring Center.
Ensure the creation of a summary report for each student upon
completion of a tutoring session.
Work with faculty when necessary to ensure best possible
outcomes for students.
Attend and participate in department meetings and bi-annual
professional development.
Provide tutoring and support to students as needed to ensure
continuity of service in the Tutoring Center.
Customer Service:
Demonstrate strong customer service and/or student advocacy
through a positive attitude of approachability adaptability strong
problem-solving and desire to identify and support student
success.
Engage in behaviors that create an inclusive environment in which
all people are valued and supported.
Go beyond the easiest or surface answer for a student or an
internal or external stakeholder and get to the root cause of a
problem question or issue to solve it as quickly and professionally
as possible.
Other Functions: Skills
Should have knowledge of discipline technologies and coaching
techniques appropriate to tutoring and tutor scheduling systems.
Should have strong working knowledge of technologies required to
complete administrative tasks.
Strong interpersonal and written communication skills are
required.
The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned. All
responsibilities will be conducted within the parameters of the Family
Educational Rights and Privacy Act (FERPA).
Compensation:$20.00/hr
Minimum Qualifications:
Associate Degree
Experience in tutoring with adult learners and a diverse
population
Knowledge of college tutoring process
Preferred Qualifications: Bachelors degree preferred
Other Requirements: Ability to work a flexible schedule including evenings andweekends is a necessity.
Ivy Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Required Experience:
IC
View more
View less