Operations Coordinator

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profile Job Location:

Jonesboro, GA - USA

profile Monthly Salary: Not Disclosed
Posted on: 3 days ago
Vacancies: 1 Vacancy

Job Summary

Job Title: Operations Coordinator

Location: Remote

Job Overview:

The Operations Coordinator is responsible for coordinating the day-to-day operations of the organization ensuring that processes run smoothly and efficiently. This role requires strong organizational skills attention to detail and the ability to collaborate with cross-functional teams to meet operational goals and objectives.

Key Responsibilities:

  • Operational Support:

    • Provide day-to-day support in the execution of operational processes and tasks.

    • Monitor workflows and ensure the completion of all tasks in a timely manner.

    • Coordinate with different departments to ensure efficient business operations.

  • Process Improvement & Optimization:

    • Identify inefficiencies in operational processes and suggest improvements to increase productivity.

    • Implement operational best practices and ensure adherence to company policies and standards.

    • Track performance metrics to assess and improve operational efficiency.

  • Project Coordination:

    • Assist in the planning and execution of internal and external projects.

    • Ensure that projects are completed on time and within scope by working closely with project managers and cross-functional teams.

    • Track the progress of ongoing projects and ensure resources are allocated properly.

  • Resource Management:

    • Oversee inventory management ensuring that supplies and resources are available when needed.

    • Help manage and allocate resources to different departments or teams as required.

    • Maintain records of equipment and supplies ensuring proper documentation.

  • Vendor and Supplier Coordination:

    • Liaise with vendors and suppliers to ensure timely delivery of goods and services.

    • Negotiate contracts monitor service level agreements (SLAs) and resolve any issues related to procurement.

    • Track and manage vendor performance to ensure high standards are met.

  • Communication & Reporting:

    • Serve as a central point of contact for internal teams vendors and clients regarding operational inquiries.

    • Prepare and distribute reports on operational performance including key performance indicators (KPIs).

    • Communicate any changes in operational processes procedures or schedules to relevant teams.

  • Administrative Support:

    • Maintain and organize operational documents including contracts policies and project timelines.

    • Assist in scheduling meetings appointments and travel arrangements for the operations team.

    • Ensure that all operational paperwork is complete and up to date.

  • Compliance & Risk Management:

    • Ensure that operational activities comply with industry regulations company policies and safety standards.

    • Identify and mitigate operational risks by implementing preventive measures.

    • Assist in audits and inspections to ensure that operational practices meet regulatory requirements.

  • Customer & Client Service:

    • Coordinate with customer service or support teams to resolve operational issues or customer concerns.

    • Ensure that customer-facing operations meet quality standards and expectations.

    • Track customer satisfaction metrics related to operational performance.

  • Team Collaboration & Training:

    • Work closely with team members to ensure smooth operations and provide operational training when necessary.

    • Assist in onboarding new employees and provide guidance on operational procedures and tools.

    • Foster a collaborative work environment to improve team performance and morale.

Qualifications:

  • Education:

    • High school diploma or equivalent required.

    • Associates or Bachelors degree in Business Administration Operations Management or a related field preferred.

  • Experience:

    • 1-3 years of experience in an operations or coordination role.

    • Experience in project management supply chain management or logistics is a plus.

    • Familiarity with operational software and tools (e.g. project management tools ERP systems).

  • Skills:

    • Strong organizational and multitasking skills with the ability to prioritize effectively.

    • Excellent written and verbal communication skills.

    • Ability to work well under pressure and handle multiple projects simultaneously.

    • Strong problem-solving skills and ability to think critically.

    • Proficiency in Microsoft Office Suite (Excel Word PowerPoint) and/or project management software (Asana Trello etc.).

    • Detail-oriented and proactive in identifying operational issues and suggesting improvements.

  • Certifications (Optional):

    • Certification in Project Management (e.g. PMP) or Operations Management is a plus.

    • Lean Six Sigma or other process improvement certifications are a bonus.

Work Environment:

  • Office-based role with potential for remote or hybrid work depending on company policies.

  • Standard business hours with occasional overtime or travel required for project work or client meetings.

How to Apply:

Interested candidates should submit a resume and cover letter.

Job Title: Operations Coordinator Location: Remote Job Overview: The Operations Coordinator is responsible for coordinating the day-to-day operations of the organization ensuring that processes run smoothly and efficiently. This role requires strong organizational skills attention to detail and the ...
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Key Skills

  • Six Sigma
  • Lean
  • Management Experience
  • Process Improvement
  • Microsoft Outlook
  • Analysis Skills
  • Warehouse Management System
  • Operations Management
  • Kaizen
  • Leadership Experience
  • Supervising Experience
  • Retail Management