Cafe Supervisor Amalia Cafe

About Yurbban Hospitality Group
At Yurbban we dont just offer accommodation we create moments worth remembering. We are a hotel group with soul where hospitality sustainability and authenticity go hand in hand. We are driven by the desire to surprise to do things right and to enjoy the process along the way.

Our Essence
WOW CONSCIOUS HONEST PASSION and TEAM are much more than just words: we love to innovate we care for people and the planet we act with transparency we give 100% in every challenge and above all we work together to achieve it.

Why Join Us
Being part of Yurbban means growing in an environment where ideas matter and good vibes are part of our DNA. We operate hotels and restaurants in Barcelona Madrid Seville San Sebastián Miami Chía and Bogotá with a clear purpose: to make every experience unique.

Were Looking for a Cafe Supervisor
Under the guidance of F&B Manager and/or Chef overseeing daily operations in the food and beverage department ensuring high-quality service and maintaining customer satisfaction. This role involves supervising staff managing inventory and coordinating with kitchen and bar teams to ensure a smooth dining experience.

Responsibilities:
Under the guidance of F&B Manager and/or Chef overseeing daily operations in the food and beverage department ensuring high-quality service and maintaining customer satisfaction. This role involves supervising staff managing inventory and coordinating with kitchen and bar teams to ensure a smooth dining experience.

• Deliver a consistently elevated guest experience ensuring service standards align with boutique luxury hotel expectations.
• Greet and engage guests professionally present menus explain offerings and provide knowledgeable recommendations.
• Oversee daily café service flow while actively serving guests (hands-on leadership).
• Address guest concerns or service recovery situations promptly and professionally escalating to management when necessary.
• Act as the on-floor leader during assigned shifts guiding and supporting café servers.
• Ensure team members adhere to service standards grooming and uniform policies.
• Assist with training coaching and mentoring café servers and new hires.
• Communicate clearly with management regarding staff performance coverage needs and operational challenges.
• Monitor daily inventory levels (coffee milk pastries beverages paper goods supplies).
• Communicate inventory needs shortages or quality concerns to management in a timely manner.
• Assist with inventory counts receiving deliveries and proper storage of products.
• Ensure café stations are stocked organized and ready for service at all times.
• Accurately take and enter orders into the POS system ensuring attention to allergens dietary restrictions and special requests.
• Prepare and serve coffee espresso-based beverages and café menu items according to established recipes and presentation standards.
• Maintain cleanliness and organization of the café including counters equipment tables and patio areas.
• Support pre-bussing table resets and guest flow management during peak periods.
• Handle cash and credit card transactions accurately and responsibly.
• Ensure compliance with cash-handling procedures tip-pool policies and end-of-shift reporting.
• Follow all health safety and sanitation regulations including Florida Department of Health standards.
• Ensure proper food handling labeling and cleanliness practices are followed by the team.
• Serve as a liaison between café staff kitchen front desk and management.
• Communicate operational updates guest feedback and service issues effectively.
• Support hotel events promotions and special activations as required.
• Lead by example with professionalism reliability and a positive attitude.
• Maintain flexibility to work mornings weekends holidays and special events.
• Participate in a pooled tip system sharing gratuities in accordance with company policy.

Requirements:

• Minimum of 1 year of similar roles and nature

• Hold a current State Alcohol Compliance and Food Handler Card or in the process of being certified

• Ability to work under pressure and deal with stressful situations during busy periods.

• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel

• Must be able to stand or walk a minimum eight-hour shift.

• Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.

• Must be able to twist tow (push or pull) reach bend climb and carry objects as necessary.

• Must be able to work inside and outside at all times of the year as needed based upon business volumes

Schedule: This position requires fully availability during mornings and afternoons shift of 8 hours could be arranged between 6:00 am to 12:00 am weekends required.

Work Location: Miami South Beach FL.

Physical Demands: Prolonged periods of being stand and lifting 15 pounds or more

Work Authorization: Employee must be legally authorized to work in the United States.

FSLA Classification: Non-exempt

What We Offer:

• Salary according to position and experience
• Career growth opportunities within a fast-expanding group
• Continuous training through Yurbban Academy
• A workplace where professionalism and great atmosphere go hand in hand
• Quarterly afterworks and teambuilding activities
• Paid Time off Holidays paid your birthday off
• Discounts on all national and international stays for you your family and friends.
• Discounts on Wellness and GYMs
• Health and Retirement (Health Vision Dental Alternative Care and retirement plans)

If you want to be part of an experience where every day is an opportunity to create unforgettable moments for our guests apply now!

Join Yurbban Hospitality Group!