Dutch-Speaking Betting App Support
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Dutch-Speaking Betting App Support
Location: Lisbon Portugal
Onsite position Relocation required
Introduction
We are hiring a Dutch-Speaking Betting App Support Specialist to join a leading global sports betting platform team in Lisbon Portugal. In this role youll engage with users across multiple channels providing excellent support on app usage account issues and general customer inquiries. This position is perfect for individuals who enjoy working with customers and have an interest in sports and digital platforms.
Relocation is required for this role. A full relocation package is included covering flight tickets hotel accommodation and relocation assistance.
Candidates must have an EU passport or a valid work permit for Portugal.
Responsibilities
- Handle customer support via inbound calls live chat email and social media
- Assist users with account setup login issues payments and navigation of the betting platform
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Troubleshoot technical issues and escalate when necessary
- Deliver prompt and accurate solutions to ensure a smooth customer experience
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Build rapport through empathetic and clear communication
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Share customer insights with the team to improve processes
Requirements
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Native-level Dutch (C2) and good English communication skills (B2)
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Minimum 6 months of experience in customer service
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Strong communication and multitasking abilities
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Tech-savvy with the ability to learn digital tools quickly
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Interest in sports and digital applications
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Flexibility to work rotational shifts
What We Offer
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Competitive salary and performance-based incentives
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Full relocation package (flight hotel and assistance)
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Modern office environment and diverse team culture
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Opportunity to grow and develop within a global organization
Ready to Join
If you are passionate about customer support and fluent in Dutch and ready to relocate to Lisbon Portugal wed love to hear from you!
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
