Dutch speaking Patient Support Specialist – Advanced Diabetes Technology

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Are you looking for a career where your work truly matters We are seeking empathetic and tech-savvy Patient Support Specialists to join a global leader in insulin delivery systems.

Our client is at the forefront of diabetes technology designing and manufacturing advanced automated systems that simplify life for patients and healthcare this role you wont just be providing customer serviceyou will be a vital lifeline helping patients manage their health with confidence through cutting-edge medical devices.

Your Role: Impact & Care

Technical Troubleshooting: Provide real-time assistance and troubleshooting for sophisticated medical diabetes devices and their cloud-based accessories.
Patient Advocacy: Deliver empathetic multichannel support (calls email chat SMS) to patients ensuring they feel supported in their journey.
Clinical Integrity: Manage the end-to-end order lifecycle including renewals and documentation ensuring strict compliance with medical and regulatory guidelines.
Active Listening: Apply a high level of empathy and sensitivity to handle delicate health-related situations.

Who You Are

Linguistic Skill: Native or near-native proficiency in Insert Language and a strong professional level of English.
Empathetic Communicator: You possess high emotional intelligence and the ability to remain calm during sensitive medical inquiries.
Detail-Oriented: You understand that in the medical field accuracy is everything.

What We Offer

Affordable Housing: Accommodation provided by the company at a very affordable cost ensuring you have a comfortable and secure place to live from day one.
Purpose-Driven Work: The chance to represent a global leader that is genuinely reducing the burden of diabetes management.
Comprehensive Training: Extensive fully paid training on medical device technology and regulatory standards.
Stable Career: Permanent contract options with a competitive salary and bonus structure.

Join us in creating new possibilities for patients and their loved ones. If you are ready to combine your technical skills with a heart for helping others apply today with your CV in English!

Are you looking for a career where your work truly matters We are seeking empathetic and tech-savvy Patient Support Specialists to join a global leader in insulin delivery systems. Our client is at the forefront of diabetes technology designing and manufacturing advanced automated systems that simpl...

Are you looking for a career where your work truly matters We are seeking empathetic and tech-savvy Patient Support Specialists to join a global leader in insulin delivery systems.

Your Role: Impact & Care

Technical Troubleshooting: Provide real-time assistance and troubleshooting for sophisticated medical diabetes devices and their cloud-based accessories.
Patient Advocacy: Deliver empathetic multichannel support (calls email chat SMS) to patients ensuring they feel supported in their journey.
Clinical Integrity: Manage the end-to-end order lifecycle including renewals and documentation ensuring strict compliance with medical and regulatory guidelines.
Active Listening: Apply a high level of empathy and sensitivity to handle delicate health-related situations.

Who You Are

Linguistic Skill: Native or near-native proficiency in Insert Language and a strong professional level of English.
Empathetic Communicator: You possess high emotional intelligence and the ability to remain calm during sensitive medical inquiries.
Detail-Oriented: You understand that in the medical field accuracy is everything.

What We Offer

Affordable Housing: Accommodation provided by the company at a very affordable cost ensuring you have a comfortable and secure place to live from day one.
Purpose-Driven Work: The chance to represent a global leader that is genuinely reducing the burden of diabetes management.
Comprehensive Training: Extensive fully paid training on medical device technology and regulatory standards.
Stable Career: Permanent contract options with a competitive salary and bonus structure.

Join us in creating new possibilities for patients and their loved ones. If you are ready to combine your technical skills with a heart for helping others apply today with your CV in English!