Service Sales

Shanghai - China

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Role Details

Business Location:

Federal Shanghai/Guangzhou

Role:

Sales Engineer - Service Products

Reports to:

Service Commercial Manager

Direct Reports:

None

Primary Purpose:

Support of customer succuss and experience by delivering of OiService value.

Work closely with OI China customer service engineers marketing and cross-functional team to effectively promote and grow service business.

Deliver service business growth target in assigned territory

Key Responsibilities

Service business plan and growth

Plan and implement different sales tactics and business plan to grow the sales of service products including but not limited to the standard service contracts preventive maintenance relocation software upgrade training service consumables and multi vendors service and customized solution within assigned territories.
Proactively develop new service business opportunities by interprets customer needs and works to meet those needs; identifies potential business opportunities cross-selling and up-selling of service products.
Implement nurture expand and land sales strategy to improve service contracts connect rate renew rate warranty conversion rate.
Accurate forecast and effective funnel management with CRM operation

Main working relationships:

Reports to Service Commercial Manager
Works closely with service sales team service delivery team and system sales team.
Works closely with customers industry KOL.
In addition to the above described duties the post holder may be requested to perform other related duties.

Indicative Performance Measures

Order/revenue target
Service contracts connect rate
Customer experience

Person Specification Essential requirements unless stated

Education / Qualifications:

Above Bachelor degree semiconductor / material science preferred.

Professional Skills/ Abilities:

2-3 years sales experiences in Semiconductor industries prefer to have service product sales experience
Knowledge of analytical instrument & service business and customer behaviours.
Strong communication skills including face to face phone
Good written skill

Personal Qualities:

Able to make business plans that are consistent with service products and strategy.
Highly motivated creative and result oriented. able to work with minimum supervision.
Work as a team Wants the team to succeed and actively works to ensure that it happens
Able to travel frequently.

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Role DetailsBusiness Location: Federal Shanghai/GuangzhouRole:Sales Engineer - Service ProductsReports to:Service Commercial ManagerDirect Reports:NonePrimary Purpose:Support of customer succuss and experience by delivering of OiService value.Work closely with OI China customer service engineers mar...