Best Buy Business Vertical Service Project Management
Share
Job Location:
Saint Paul, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Associate Manager of Vertical Services Project Management leads and scales a team of Project Managers responsible for complex custom and largescale service deployments across Enterprise Hospitality MDU Health and Education verticals. This role ensures strong operational structure consistent execution and scalable processes. The Associate Manager sets team standards improves workflows removes execution friction and ensures the Project Management function can support continued services growth.
Key Responsibilities
Team Leadership
Scope of Responsibility Project Management Team
Whats in it for you
Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it especially key moments in your life. Our benefits include:
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer
Key Responsibilities
Team Leadership
- Lead coach and develop a growing team of Project Managers
- Set clear expectations workflows and accountability standards
- Establish scalable onboarding training and operating norms
- Standardize processes for complex multi-site deployments
- Identify and resolve execution bottlenecks impacting speed quality or consistency
- Ensure effective management of overlapping SLAs and escalations
- Improve tools documentation and systems of record
- Partner with Vertical Sales Leaders to enable services growth
- Act as senior escalation point for DAT IT franchisees and corporate partners
- Ensure alignment between sales project management and field operations
- Define and track KPIs for execution performance and team capacity
- Forecast workload and utilization
- Provide actionable insights to Geek Squad Field Leaders and Support Teams
Scope of Responsibility Project Management Team
- Project Managers own end-to-end coordination of complex deployments including site readiness and change management scheduling and product coordination agent and partner support permitting and compliance deployment scheduling and system-of-record updates. They ensure agents are equipped materials arrive on time and post-deployment requirements such as core returns are completed and validated.
Whats in it for you
Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it especially key moments in your life. Our benefits include:
- Competitive pay
- Generous employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer
Required Experience:
Manager
About Company
Take a minute to explore current opportunities and find the perfect job for you. You can also create an account or sign in to manage your candidate profile, applications and saved searches.
