LISP Operations Manager – Design operational excellence processes for leading investment management platform – Cape Town

Cape Town - South Africa

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Description

This is a fantastic opportunity for an Operations Manager with finance reconciliations and client relationship leadership experience within an asset management/LISP company to join South Africas leading investment management company.

Your work will be critical to ensuring the companys long-term growth & success by leading continues improvement & process improvement efforts within the finance reconciliations and operational support teams.

This LISP Operations Manager role is Cape Town-based.

THE COMPANY

This company is the leader in South African investment wealth and asset management solutions. With consistent dedication to process evolution & disruptive technology platforms they have built a reputation of being South Africas most successful investment management platform.

Their investment administration capability ensures that the company offers accuracy efficiency and scale of transactions as their competitive edge in the investment management industry.

THE ROLE

As LISP Operations Manager you will oversee end-to-end unit trust reconciliations including daily dealing cash movements monthly financial close tax reporting and audit outcomes while driving accuracy control and automation through third-party systems and process improvement.

In parallel you will lead client service recovery and complaints handling ensuring effective investigations root-cause analysis corrective action and enhanced governance to improve client outcomes. You will also manage operations support teams delivering exception handling quality assurance project execution and change initiatives with a strong focus on cross-functional leadership operational efficiency cost reduction and continuous improvement across multiple high-risk business-critical functions.

REQUIREMENTS

BCom in a finance-related field

5 years operations management experience in the financial services industry specifically in a LISP/asset management environment

Expert-level knowledge of unit trust operations pension funds & linked life insurance rules financial/tax reporting controls and specialist client recovery/complaints handling processes

Required Experience:

Manager

Job DescriptionThis is a fantastic opportunity for an Operations Manager with finance reconciliations and client relationship leadership experience within an asset management/LISP company to join South Africas leading investment management company.Your work will be critical to ensuring the companys ...